Telstra Retail: Customer Service & Sales Consultant

1 Month ago • All levels • Sales

Job Summary

Job Description

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, and smarter. You will be continually trained on all the latest cutting-edge tech and gadgets to support and solution for customers.
Must have:
  • Ability to build connection with new/existing customers.
  • Drive to reach sales targets and KPIs.
  • Experience in a customer-facing role.
  • Quickly develop solutions for customers.
  • Hunger to learn and grow within the role.
Perks:
  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave
  • Unlimited access to 17000 learning programs
  • Monthly performance rewards and recognition programs

Job Details

Employment Type

Permanent

Closing Date

9 Oct 2025 11:59pm

Job Title

Telstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brandThe benefits are pretty awesome, too.  

 

Every day is different. 

 

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. 

Every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgetsYour knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.   

 

If you’d like to know a little more, here’s something we prepared earlier: Life at Telstra 

 

We offer the perkiest of perks. 

 

When it comes to rewarding our people, we’ve got so much to be excited about Some of these include: 

  • 30% off Telstra services 

  • Exclusive discounts and offers across 240 brands and partners 

  • A flexible, inclusive approach to parental leave – do it your way! 

  • Unlimited access to 17000 learning programs – something for everyone! 

  • Monthly performance rewards and recognition programs 

 

We’re hiring. 

  • Locations: we are currently hiring across:

    • CHADSTONE

    • SOUTHLAND

    • DANDENONG

    • PARKMORE

    • MALVERN

    • WAVERLEY GARDENS

  • Casual, Part Time- and Full-Time roles available 

  • Store hours vary – please check out Find us - Telstra 

Is it you we’re looking for? 

 

We’re on the lookout for talent to join our team in-storeA Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills: 

  • The ability to easily build a connection with a variety of new and existing customers 

  • An appetite to quickly develop customised solutions for customers 

  • A drive to reach (and exceed!) sales targets and KPIs  

  • The hunger to learn and grow within the role (and beyond!) 

  • A positive and resilient approach to customer service within a busy environment 

  • Experience in a customer-facing role 

 

Hit Apply now!  

After you’ve submitted your application, our next step is an assessment supported by our partner, HirevuePlease keep an eye out for their email to move things along. 

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.  

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process. 

Similar Jobs

Spyke Games - QA Specialist

Spyke Games

İstanbul, Türkiye (On-Site)
7 Months ago
Dentsu - Client Success Manager

Dentsu

Washington, United States (Remote)
4 Weeks ago
Rockstar Games - Artist: Vehicle Liveries

Rockstar Games

Edinburgh, Scotland, United Kingdom (On-Site)
2 Months ago
Epic Games - Senior Platform Programmer

Epic Games

Montreal, Quebec, Canada (On-Site)
3 Months ago
London stock Exchange - Principal DevOps Engineer

London stock Exchange

Bangkok, Thailand (On-Site)
1 Month ago
GoMotive - Associate Manager, Mid-Market Sales Development

GoMotive

Pakistan (Remote)
2 Months ago
Mobiloitte - Independent Technology Sales Consultant

Mobiloitte

London, England, United Kingdom (Remote)
1 Month ago
Nice - Director, Pre-sales, APAC

Nice

Singapore (On-Site)
2 Weeks ago
Socialpoint - User Acquisition Manager

Socialpoint

Barcelona, Catalonia, Spain (Hybrid)
1 Month ago
NinjaVan - Field Sales Executive

NinjaVan

Pekanbaru, Riau, Indonesia (Hybrid)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Apple - University Relations Recruiter

Apple

Cupertino, California, United States (On-Site)
1 Month ago
Diligent Corporation - Data Base Specialist - Advisory Specialist

Diligent Corporation

Guadalajara, Jalisco, Mexico (On-Site)
1 Month ago
Adyen - Engineering Manager - Onboarding Experience

Adyen

Chicago, Illinois, United States (On-Site)
1 Month ago
CrowdStrike - Student worker, Falcon NG-SIEM, Global Serverless Platform

CrowdStrike

Aarhus, Denmark (On-Site)
2 Months ago
Tide - Lead Data Scientist

Tide

Hyderabad, Telangana, India (Hybrid)
1 Month ago
Haleon - Group Brand Manager VMS

Haleon

Tres Cantos, Community Of Madrid, Spain (On-Site)
3 Weeks ago
Marks, part of SGS & Co - Project Manager

Marks, part of SGS & Co

Chicago, Illinois, United States (Hybrid)
2 Months ago
hogarth - Content Production Manager

hogarth

Buenos Aires, Buenos Aires, Argentina (On-Site)
1 Month ago
 Pearl Abyss - [Pearl Abyss Europe] Marketing Manager

Pearl Abyss

Amsterdam, North Holland, Netherlands (On-Site)
6 Months ago
ISS Stoxx - Python Engineer

ISS Stoxx

Mumbai, Maharashtra, India (On-Site)
5 Days ago

Get notifed when new similar jobs are uploaded

Jobs in Dandenong, Victoria, Australia

Immutable - Product Manager, Gamer Experience

Immutable

Sydney, New South Wales, Australia (Hybrid)
2 Months ago
Telastra - Telstra Retail: Customer Service & Sales Consultant

Telastra

Geelong, Victoria, Australia (On-Site)
1 Month ago
Open Systems Technologies - Cadetship - Assistant Technical Officer

Open Systems Technologies

Townsville, Queensland, Australia (On-Site)
1 Week ago
Rippling - Sales Development Representative (Outbound)

Rippling

Sydney, New South Wales, Australia (Hybrid)
1 Year ago
easygo - Senior Software Development Engineer - Engagement

easygo

Melbourne, Victoria, Australia (On-Site)
1 Month ago
Rippling - Engineering Manager - Global Payroll

Rippling

Sydney, New South Wales, Australia (Hybrid)
1 Month ago
Qualcomm - Engineer, Principal

Qualcomm

Melbourne, Victoria, Australia (On-Site)
1 Week ago
Telastra - Part Time Customer Service & Sales Consultant

Telastra

Ipswich, Queensland, Australia (On-Site)
4 Weeks ago
Glitch production - Senior 3D Animator

Glitch production

Australia (Remote)
1 Month ago
Electronic Arts - Senior Software Engineer C++

Electronic Arts

Melbourne, Victoria, Australia (Hybrid)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Sales Jobs

Toast - District Sales Manager

Toast

Cleveland, Ohio, United States (On-Site)
2 Weeks ago
entrata - Regional Vice President, Sales-Inside Sales (IC Hunter role)

entrata

Lehi, Utah, United States (On-Site)
1 Month ago
zeta - Talent Acquisition Intern

zeta

Hyderabad, Telangana, India (On-Site)
2 Weeks ago
NinjaVan - Field Sales Executive Northern Sumatera - Medan (Talent Pool)

NinjaVan

Medan, North Sumatra, Indonesia (On-Site)
8 Months ago
smartbear - Sales Development Representative

smartbear

Galway, County Galway, Ireland (On-Site)
2 Weeks ago
Sonar Source - Sales Development Representative

Sonar Source

Austin, Texas, United States (Hybrid)
1 Year ago
Zuora - Sales Enablement Specialist

Zuora

Boston, Massachusetts, United States (Remote)
1 Month ago
SciPlay - Senior User Acquisition Manager

SciPlay

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
6 Months ago
Capgemini - Inside Sales Representative

Capgemini

Mumbai, Maharashtra, India (On-Site)
3 Weeks ago
Codeway Studios - Talent Acquisition Specialist

Codeway Studios

Istanbul, İstanbul, Türkiye (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

We're an iconic Aussie brand with a global footprint.From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too.Working at Telstra, we all have a why.Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

Canberra, Australian Capital Territory, Australia (On-Site)

Australia (On-Site)

Australia (On-Site)

Sydney, New South Wales, Australia (On-Site)

Perth, Western Australia, Australia (On-Site)

Bengaluru, Karnataka, India (On-Site)

Atherton, Queensland, Australia (On-Site)

View All Jobs

Get notified when new jobs are added by Telastra

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug