Telstra Retail: Customer Service & Sales Consultant

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.  The benefits are pretty awesome, too.  

Every day is different. 

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. 

Every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets.  Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.   

If you’d like to know a little more, here’s something we prepared earlier: Life at Telstra 

We offer the perkiest of perks. 

When it comes to rewarding our people, we’ve got so much to be excited about.  Some of these include: 

• 30% off Telstra services 

• Exclusive discounts and offers across 240 brands and partners 

• A flexible, inclusive approach to parental leave – do it your way! 

• Unlimited access to 17000 learning programs – something for everyone! 

• Monthly performance rewards and recognition programs 

• There’s more! Benefits Your Way - Telstra 

We’re hiring. 

• Locations: we are currently hiring across:

  • CHADSTONE

  • SOUTHLAND

  • DANDENONG

  • PARKMORE

  • MALVERN

  • WAVERLEY GARDENS

• Casual, Part Time- and Full-Time roles available 

• Store hours vary – please check out Find us - Telstra 

Is it you we’re looking for? 

We’re on the lookout for talent to join our team in-store.  A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills: 

• The ability to easily build a connection with a variety of new and existing customers 

• An appetite to quickly develop customised solutions for customers 

• A drive to reach (and exceed!) sales targets and KPIs  

• The hunger to learn and grow within the role (and beyond!) 

• A positive and resilient approach to customer service within a busy environment 

• Experience in a customer-facing role 

Hit Apply now!  

After you’ve submitted your application, our next step is an assessment supported by our partner, Hirevue.  Please keep an eye out for their email to move things along. 

Retail Opportunities at Telstra