Temporary Analyst, IT Ops, KNXV

Are you a tech-savvy problem solver ready to make an immediate impact? KNXV, the E.W. Scripps ABC affiliate in Phoenix, is seeking a Temporary IT Operations Analyst to join our dynamic team and provide essential technology support during a critical coverage period. This full-time temporary assignment runs through December 31st, 2025, with an ASAP start date, offering you the opportunity to dive right into supporting our newsroom and operations with cutting-edge technology solutions.

WHAT YOU'LL DO:

• Provide desktop support for local users to include workstations, laptops, printers, and copiers
• Gather feedback from end users regarding system performance
• Provide effective levels of support and guidance to employees regarding the use of systems and technologies available on the network
• Provide advice and technical training to users
• Maintain voice, data, and video systems
• Notify appropriate management when users or the organization are negatively impacted by voice, data, or video systems issues and recommend possible solutions
• Research and evaluate new technologies, make recommendations as required
• Keep current with technology development, trends, and regulations to ensure effectiveness and compliance
• Respond to technology requests and issues promptly

WHAT YOU'LL NEED:

• Bachelor's degree in IT or related field; or equivalent experience
• 2-5 years of general IT experience
• Basic knowledge of networks, business, publishing systems, and production systems

WHAT YOU'LL BRING:

• Ability to work within a team environment
• Ability to read, analyze, and interpret technical materials
• Ability to work independently with moderate supervision

WHERE YOU'LL LIVE, WORK, AND PLAY:

Phoenix, Arizona, offers an unbeatable combination of year-round sunshine, stunning desert landscapes, and big-city amenities. As the fifth-largest city in the U.S., Phoenix boasts a thriving job market, world-class dining, and a vibrant arts scene. The Valley of the Sun is surrounded by breathtaking mountain ranges perfect for hiking, with iconic destinations like Camelback Mountain and South Mountain Park right in your backyard. Sports fans can cheer on the Suns, Diamondbacks, Cardinals, and Coyotes, while outdoor enthusiasts enjoy golf courses, spring training baseball, and desert adventures. With no daylight saving time and easy access to Sedona, Flagstaff, and the Grand Canyon, Phoenix provides the perfect base for both urban living and natural exploration.