Tencent Cloud – AI Products Quality Assurance Engineer (Singapore)

Tencent Cloud is seeking a Quality Assurance Engineer for its AI Product Quality Team. The role involves ensuring the performance and reliability of cloud-based AI offerings by establishing evaluation frameworks, implementing intelligent diagnostics, and driving automation for bad case analysis. This includes designing evaluation systems tailored to AI business scenarios, defining performance metrics, developing automated bad case analysis mechanisms, and building daily pipelines using automation and AI technologies for continuous product optimization.

Must Have

• Design and establish evaluation systems for AI business scenarios.
• Define performance metrics based on customer use cases.
• Develop automated bad case analysis mechanisms.
• Build daily pipelines using automation and AI technologies.
• Bachelor’s degree or higher in Computer Science or related field.
• At least 2 years of cloud quality assurance experience.
• Familiarity with large model training or evaluation and AI model benchmarking methods.
• Proficient in Python.
• Strong data sensitivity and analytical skills.
• Experience in tracking and improving model performance through data.
• Excellent communication in both English and Chinese Mandarin.

Business Unit

Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.

What the Role Entails

Tencent Cloud is seeking a Quality Assurance Engineer to join our AI Product Quality Team, where you will play a pivotal role in ensuring the performance and reliability of our cloud-based AI offerings. This role involves establishing evaluation frameworks, implementing intelligent diagnostics, and driving automation for bad case analysis. If you're passionate about AI systems, testing methodologies, and continuous product improvement through data-driven processes, we welcome you to grow with us.

Responsibilities

• Design and establish evaluation systems tailored to various AI business scenarios, defining performance metrics based on real-world customer use cases.
• Develop automated bad case analysis mechanisms to continuously improve efficiency in identifying performance issues.
• Build daily pipelines using automation and AI technologies to surface problematic cases, providing continuous feedback for product optimization.

Who We Look For

• Bachelor’s degree or higher in Computer Science, Software Engineering, Artificial Intelligence, Intelligent Systems, or a related field.
• At least 2 years of cloud quality assurance experience, with large model training or evaluation, and familiarity with AI model benchmarking methods. Skilled in applying pipelines and AI tools to enhance troubleshooting workflows.
• Proficient in Python; Strong data sensitivity and analytical skills, with experience in tracking and improving model performance through data.
• Excellent communication in both English and Chinese Mandarin and cross-team collaboration abilities, with a strong sense of ownership and teamwork.

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Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Who we are

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life for people around the world.

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Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Read More