Tesla Advisor 電動車銷售顧問(台中)

6 Months ago • All levels

Job Summary

Job Description

Tesla is seeking a Tesla Advisor in Taichung, Taiwan to deliver an exceptional customer experience. Responsibilities include engaging with customers, understanding their needs, educating them on Tesla products and services, scheduling test drives, managing the CRM system, and preparing/hosting vehicle deliveries. The ideal candidate will possess strong customer service skills and a comprehensive understanding of Tesla's product line. They will be responsible for building rapport, answering questions effectively, and creating a positive and informative experience for each customer. The role requires proficiency in collecting customer information, updating sales data, and ensuring a smooth delivery process. Success in this position necessitates mastering product knowledge, local EV incentives, and maintaining a healthy sales pipeline.

Must have:

Engage customers promptly and personally
Understand customer needs and purchase intent
Educate customers on Tesla products and services
Manage CRM and sales data
Conduct test drives and vehicle deliveries

Perks:

Employee Stock Purchase Plan (ESPP)
Comprehensive Medical Coverage
Access to Global EAP and Wellbeing Resources
Employee Vehicle Purchase Program
Employee Merchandise Discounts
Celebratory Gifts
Employee Referral Program

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Job Details

What to Expect

Position Description

At Tesla, our "Tesla Advisor", consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy by creating memorable experiences for our customers.
As a Tesla Advisor I, you will support customers from the moment they walk into our showrooms to learn about Tesla. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying experience.

What You’ll Do

Responsibilities

• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
• Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
• Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
• Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level

What You’ll Bring

Requirements

Compensation and Benefits

Benefits

In addition to a competitive compensation package, Tesla Taiwan is pleased to offer the following benefits for employees:

Employee Stock Purchase Plan (ESPP)
Comprehensive Medical Coverage
Access to Global Employee Assistance Program (EAP) and Wellbeing Resources
Employee Vehicle Purchase Program
Employee Welfare Committee
Employee Merchandise Discounts
Celebratory Gifts for Special Occasions
Employee Referral Program

The Company reserves the right to make changes to the Total Rewards benefits without prior notification/approval from the employees, and such benefits may also be subject to terms and conditions determined by the Company

福利

除了具有競爭力的薪酬方案外，Tesla台灣為員工提供以下福利：