Training Operations Coordinator

17 Hours ago • All levels

Job Summary

Job Description

The Training Operations Coordinator will support the operations management of the Training Solutions team within Nature Masterclasses. This role involves providing essential administrative and coordination support to ensure training events, both in-person workshops and webinars, run smoothly and professionally. Responsibilities include coordinating with global teams, supporting editors, scheduling trainers, overseeing workshop planning and facilitation, managing travel logistics, organizing project meetings, and analyzing participant feedback. The coordinator will also act as the first point of contact for all email inquiries related to training events.
Must have:
  • Demonstrable ability to prioritize and multitask
  • Proven ability to meet multiple deadlines
  • Excellent written and verbal communication skills
  • Strong administration skills
  • Ability to work in a team and independently
  • Strong interpersonal skills
  • Attention to detail
  • Problem solving skills
Good to have:
  • Understanding of scientific publishing landscape
  • Undergraduate degree (preferably in a scientific discipline)
  • Pro-active approach to tasks and responsibilities

Job Details

Job Title: Training Operations Coordinator 

Location: London - Hybrid Working Model  

Application Closing Date : Sunday 6th July 2025

 

About Springer Nature  

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup  

 

About the Brand   

Nature Masterclasses has been developed by Nature Portfolio to provide professional development training for researchers. Nature Portfolio is part of Springer Nature, a leading academic and educational publisher. Nature Portfolio's flagship publication is Nature, a weekly multidisciplinary journal first published in 1869. 

 

About the Role 

We are looking for a Training Operations Coordinator to support the operations management of the Training Solutions team within Nature Masterclasses. This is a fantastic opportunity for someone with administration and coordination experience that is eager to grow their skills in project coordination and operations. 

 

In this role, you’ll play a key part in supporting the delivery of our global training offerings—both in-person workshops, and webinars, designed for researchers around the world. You’ll be responsible for providing essential administrative and coordination support to ensure our training events run smoothly and professionally. 

 

Role Responsibilities 

  • Work closely with other Training Operations Coordinators globally and the Events & Operations Manager to ensure the seamless execution of all training events, both online and in-person, while maintaining the high standards of Nature Masterclasses. 

  • Communicate and coordinate regularly with international sales teams and project managers.  

  • Support and on-board editors from the Nature series of journals to deliver training sessions. 

  • Schedule in-house and external trainers to lead workshops. 

  • Oversee the planning, material distribution, and facilitation of each workshop, aligning with client needs in coordination with the Events & Operations Manager and trainers.  

  • Arrange international travel and coordinate with local teams to manage travel and accommodation logistics. 

  • Organize all project meetings and lead at least two for each project. 

  • Set up and facilitate webinars and in-person workshops (travel may be required) 

  • Gather and analyse participant feedback, compiling reports to assess and improve training effectiveness. 

  • Handle all administration and coordination for training webinars and workshop. 

  • Act as first point of contact for all email enquiries related to training webinars and workshop. 

 

Experience, Skills & Qualifications 

Essential 

  • Demonstrable ability to prioritise and multitask  

  • Proven ability to meet multiple simultaneous deadline  

  • Excellent written and verbal communication skills. 

  • Organisation skills 

  • Strong proven administration skills 

  • Ability to work in a team and independently when required 

  • Strong interpersonal skills including the ability to adapt communication and build and maintain relationships with stakeholders. 

  • Attention to detail  

  • Problem solving skills 

  • Willingness to travel as required as part of the role’s responsibilities, possibly 1-2 times per year        

Desirable 

  • An understanding of scientific publishing landscape and the needs of researchers/their institutions 

  • Undergraduate degree (preferably in a scientific discipline) or equivalent experience. 

  • A Pro-active approach to tasks and responsibilities 

 

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. 

 

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion 

 

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Springer Nature is a Disability Confident Committed Employer and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone on +44 (0)207 014 4020 or by email SpringerNatureUKCareers@springernature.com so we can make any necessary arrangements. 

 

For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/ 

 

#LI-HK1 

 

Job Posting End Date:

6-07-2025

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We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees – offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts.

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