Senior Development Consultant - Salesforce

About Springer Nature Group

Springer Nature is one of the world’s leading global research, educational, and professional publishers. With over 180 years of heritage and nearly 13,000 staff across more than 50 countries, we deliver trusted brands and content through innovative digital products and services that help researchers discover, students learn, and professionals advance in their fields.

About Global Business Systems (GBS)

Our GBS teams support Springer Nature’s mission by delivering and managing critical business systems that power our global operations. Our diverse teams work on SAP, Salesforce, QA, BI, integration, and custom development, providing strategic, secure, and scalable solutions.

Our CRM portfolio includes Salesforce Sales Cloud, HubSpot, SAP CRM, and advanced customer data and marketing platforms. We aim for a best-of-breed architecture that empowers customer engagement across sales, marketing, and service touchpoints.

About the Role

You’ll join our 15-member Salesforce team within GBS, which works with stakeholders and developers worldwide. We handle complex Salesforce architecture and business needs, ensuring best practices and modern development patterns.

We’re looking for a Senior Salesforce Development Consultant who is collaborative, self-driven, and passionate about delivering cutting-edge Salesforce solutions. You will design, develop, and deploy robust solutions using the latest Salesforce technologies and DevOps best practices.

Technologies You’ll Work With

• Salesforce Platform: Sales Cloud, CPQ+, Einstein AI (e.g., Prompt Builder, Agentforce), Data Cloud, Optional - Service Cloud, Experience Cloud
• DevOps: Copado, GitHub, CI/CD pipelines
• Development: Apex, Lightning Web Components (LWC), Aura Components, Visualforce
• Integration: SKYVVA, Salesforce APIs, External Services, Named Credentials
• AI/Automation: Salesforce Einstein, Flow Orchestrator
• UX: Lightning Experience, Dynamic Forms
• Database: SOQL, SOSL
• Agile Delivery: Scrum, Kanban, JIRA, Confluence

Key Responsibilities

• Configure, customize, and maintain Salesforce orgs (Sales Cloud, CPQ+, and future Agentforce initiatives).
• Lead technical design and delivery of large-scale Salesforce solutions, ensuring secure and scalable architecture.
• Champion best practices in declarative development (Flows, Dynamic Forms) and programmatic customizations (Apex, LWC).
• Implement CI/CD pipelines and deployment automation using Copado.
• Work closely with business stakeholders to understand requirements and translate them into effective solutions.
• Identify, design, and propose innovative improvements leveraging Salesforce’s newest AI and automation capabilities.
• Support knowledge sharing and mentor junior developers.
• Stay up to date with Salesforce releases, Trailblazer community best practices, and industry trends.

Expected Milestones

Within 3 Months:

• Get up to speed on our multi-org Salesforce landscape and CI/CD workflows.
• Participate in sprint ceremonies and deployment cycles.
• Deliver small to medium user stories independently.

By 3–6 Months:

• Lead development tasks for medium to large features or enhancements.
• Collaborate directly with product owners and architects to shape solutions.
• Contribute to technical design documentation and peer code reviews.

By 6–12 Months:

• Drive complex custom development projects and integration initiatives.
• Identify opportunities to refactor and optimize legacy implementations.
• Contribute to strategic roadmap discussions and continuous improvement.
• Actively support innovation by exploring new Salesforce features (e.g., AI Trust Layer, Prompt Builder, BYOLLM).

About You

• Experience: 6–8 years of hands-on Salesforce development and solution design.
• Certifications (Preferred): Salesforce Platform Developer I/II, App Builder, Sales Cloud Consultant, Copado Certified Administrator, Salesforce CPQ Specialist.
• Deep knowledge of Apex design patterns, secure coding practices, and Salesforce Governor Limits.
• Strong expertise in Lightning Web Components and modern front-end best practices.
• Solid understanding of Salesforce Data Model, Roles, Sharing Rules, Field-Level Security, and Permission Sets.
• Familiarity with Einstein capabilities, Agentforce, and Prompt Builder is a plus.
• Good understanding of integration best practices and API management.
• Excellent team player with strong problem-solving, communication, and documentation skills.

Join us to help shape Springer Nature’s Salesforce landscape for the future.

Eligibility

In accordance with our internal career movement guidance, 12 months in current role is a requirement before applying to a new role

What we offer

The global setup of the team and the organization, our complex system and environment and its variety are giving a chance to further develop yourself while working with team members around the globe, and international stakeholders.

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers

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