UX Design Manager

As a UX Design Manager at Motorola Solutions, you will lead the user experience design strategy for mission-critical public safety solutions. This involves managing and mentoring a team of UX/UI designers, overseeing design for integrated product suites, and conducting field research with public safety professionals. You will translate complex emergency workflows into intuitive interfaces, build scalable design systems, and ensure compliance with public sector usability and security standards. Partner with cross-functional teams to prioritize the user voice and advocate for user-centered design to enhance safety and improve outcomes for frontline responders.

Must Have

• Lead UX design strategy for public safety solutions.
• Manage and mentor UX/UI design team.
• Oversee design for integrated product suites.
• Conduct field research with public safety professionals.
• Translate emergency workflows into simple, reliable interfaces.
• Build and maintain scalable design systems.
• Ensure adherence to public sector usability and security standards.
• Partner with product, engineering, and implementation teams.
• Facilitate design reviews and usability testing.
• Create data-driven frameworks to measure design outcomes.
• Present UX strategies to stakeholders and customers.
• Advocate for user-centered design.
• Stay informed on public safety tech trends.
• Minimum 5-7 years of experience with relevant degree.

Perks & Benefits

• Incentive Bonus Plans
• Medical benefits
• Dental benefits
• Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

• Lead the user experience design strategy for mission-critical public safety solutions that support 911 call takers, emergency dispatchers, law enforcement, fire departments, EMS, and public safety agencies.
• Manage and mentor a team of UX/UI designers focused on delivering intuitive, high-performance experiences for dispatch centers, patrol officers, mobile field responders, and command staff.
• Oversee design for integrated product suites including RMS (Records Management Systems), mobile apps for first responders, real-time situational awareness platforms, and digital evidence systems.
• Conduct field research with public safety professionals, including ride-alongs, station visits, and shift observations, to gain first-hand understanding of their needs and operational realities.
• Translate complex emergency workflows, high-stakes communications, and regulatory requirements into simple, reliable, and context-aware interfaces.
• Build and maintain scalable design systems optimized for rugged, responsive, and accessible use across mobile, desktop, and vehicle-mounted platforms.
• Ensure adherence to public sector usability, security, and accessibility standards, including WCAG 2.1, Section 508, and CJIS compliance.
• Partner with product, engineering, and implementation teams to ensure the user voice is prioritized throughout the development lifecycle.
• Facilitate design reviews, feedback sessions, and usability testing with emergency communications centers and public safety personnel.
• Create data-driven frameworks to measure user satisfaction, adoption, and operational efficiency of design outcomes.
• Present UX strategies and design concepts to internal stakeholders, government customers, public safety boards, and procurement teams.
• Support cross-functional alignment by collaborating with compliance, information security, legal, and government affairs teams.
• Advocate for user-centered design as a means to enhance safety, reduce cognitive load in high-stress scenarios, and improve outcomes for frontline responders.
• Stay informed on evolving public safety technologies, NG911 initiatives, digital transformation in policing, and civic tech trends.
• 5% domestic and international travel.
• Telecommuting is permitted from anywhere within the United States.