UX Researcher, GPay

1 Month ago • 4-4 Years • Product Design

About the job

Job Description

As a User Experience Researcher (UXR) at Google, you'll play a critical role in creating useful, usable, and delightful products. You'll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis. You'll shape the future of GPay and Payments with a focus on the EMEA region. You will use data-driven insights and market opportunities to enhance user experience and accelerate growth across the Payments ecosystem.
Must have:
  • Bachelor's degree or equivalent practical experience
  • 4 years of experience in an applied research setting
  • Influence stakeholders across organizations to gain support for research-based, user-centric solutions
  • Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project
  • Drive ideas to improve products and services through research-driven insights and recommendations
Good to have:
  • Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field
  • 3 years of experience working with senior leadership (e.g., Director level and above)
  • 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization
  • Lead teams to define and evaluate product, service, and ecosystem impact
  • Own vision and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
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Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in an applied research setting, or similar.

Preferred qualifications:

  • Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  • 3 years of experience working with senior leadership (e.g., Director level and above).
  • 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

You'll shape the future of GPay and Payments with a focus on the EMEA region. You will use data-driven insights and market opportunities to enhance user experience and accelerate growth across the Payments ecosystem.

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

The US base salary range for this full-time position is $122,000-$178,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Influence stakeholders across organizations to gain support for research-based, user-centric solutions. 
  • Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project. 
  • Drive ideas to improve products and services through research-driven insights and recommendations. 
  • Lead teams to define and evaluate product, service, and ecosystem impact. 
  • Own vision and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
View Full Job Description
$122.0K - $178.0K/yr (Outscal est.)
$150.0K/yr avg.
Mountain View, California, United States

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About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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