hh exchange

Senior Product Manager

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As a Senior Product Manager, you will drive the vision and development of the next-generation home care agency and caregiver platform. This involves conducting market and user research, collaborating with designers and engineers throughout the product development lifecycle, and staying ahead of emerging trends. You will also be responsible for measuring product performance, communicating customer feedback, and developing strategies to increase adoption and customer value. The role requires a deep understanding of the home care industry and a passion for making healthcare better for people. You will be working in an environment that values independent thinking, problem-solving, and a commitment to continuous improvement, which provides a great opportunity for making a meaningful difference in the homecare industry.

Associate Account Executive

<span style="font-size: 16px;">HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create an end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, caregivers, home care provider agencies, and payers.&nbsp;&nbsp;</span>
<div><br></div>
<div><span style="font-size: 16px;">We're seeking a Product Manager to help drive the vision and development of our next-generation home care agency and caregiver platform (“Pavillio”). This role is a great fit for someone who envisions working in an area where they can make a meaningful difference, building a great home care SaaS product with a growing, passionate team focused on making home healthcare better for people.</span></div>
<div><span style="font-size: 16px;">&nbsp;</span></div>
<div><span style="font-size: 16px;">To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></div>
<div><h3>Essential Job Duties</h3><ul class="posting-requirements plain-list"><ul><li>Drive the vision, roadmap, design, implementation, and ongoing improvement of a core segment of Pavillio’s home care agency management product (care delivery, billing, caregiver engagement, etc.).</li><li>Conduct market and user research to understand and prioritize needs, frequently engaging with customers</li><li>Collaborate with designers, engineers, and product leadership to drive the end-to-end product development lifecycle</li><li>Stay ahead of emerging trends and dynamics, integrating market knowledge and customer needs to build great solutions</li><li>Inform product packaging and pricing analyses and decisions</li><li>Facilitate working sessions to surface and address challenges and opportunities, developing tactical plans to improve offerings both near and long term</li><li>Measure, track, and communicate product performance and customer feedback to stakeholders, providing insights and recommendations for future development. Develop creative strategies and campaigns to drive increased adoption and customer value over time.</li></ul></ul></div>
<div><h3>This Role Is a Good Fit for You If</h3><ul class="posting-requirements plain-list"><ul><li>You enjoy tackling and solving complex problems</li><li>You’re an independent thinker who’s willing to question the ‘go-to’ answer</li><li>You’re intellectually curious, a life-long learner who is willing to explore and discover new knowledge domains</li><li>You feel passionate about making healthcare better for people</li><li>You have an ‘ownership’ mentality and take pride in your work</li><li>You’re comfortable with ambiguity and being part of a dynamic team that learns and improves every day</li><li>You’re seeking a ‘startup-like’ environment at a more established company</li></ul></ul></div>
<div><h3>Other Job Duties</h3><ul class="posting-requirements plain-list"><ul><li>Other duties as assigned by supervisor or HHAeXchange leader.</li></ul></ul></div>
<div><h3>Travel Requirements</h3><ul class="posting-requirements plain-list"><ul><li>Travel 15-20%, including overnight travel, domestic &amp; abroad (US and other delivery locations)</li></ul></ul></div>
<div><h3>Required Education, Experience, Certifications and Skills</h3><ul class="posting-requirements plain-list"><ul><li>5-8 years of experience in product management, UX/UI design, or related roles</li><li>Strong B2B SaaS or healthcare software experience</li><li>Familiarity with agile development and user research methodologies</li><li> Knowledge of JIRA/Confluence/Figma</li><li>Experience with data analytic tools and methodologies</li><li>Excellent written, verbal, and interpersonal communication skills </li><li>Strong analytical and problem-solving skills</li><li>Flexible, team player</li><li>Ability to organize and plan work independently&nbsp;</li></ul></ul></div>
<div><span style="font-size: 16px;">The base salary range for this US-based, full-time, and exempt position is $72,000-80,000 not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.</span></div>
<div><span style="font-size: 16px;">&nbsp;</span></div>
<div><span style="font-size: 16px;">This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.</span></div>
<div><br></div>
<div><i style="font-size: 16px;">HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.</i></div>

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As a Senior Product Manager at Sprinklr, you will drive the product strategy and vision for CCaaS offerings. This includes market analysis, roadmap development, and collaboration with various teams. You'll engage with customers, drive innovation, and lead a team of product managers. Key responsibilities include defining KPIs, managing the product budget, and ensuring exceptional user experiences. The role requires a minimum of 5 years of experience in product management or management consulting within the CCaaS or related industry, focusing on tech industry and strategy.

Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard.

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<p><span>Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&amp;G, Samsung and more than 50% of the Fortune 100.</span></p><p></p><p><span>Learn more about our culture and how we make our employees happier through The Sprinklr Way.</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2><b>Job Description</b></h2><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>Product Strategy &amp; Vision: Develop and communicate a compelling product vision and strategy for Sprinklr's CCaaS offerings, aligned with the company's overall goals and market needs.</p><p>• Market Analysis: Conduct thorough market research and competitive analysisto identify trends, opportunities, and threats in the CCaaS landscape.</p><p>• Roadmap Development: Create and maintain a comprehensive productroadmap, prioritizing features and enhancements based on market demand and strategic objectives.</p><p>• Stakeholder Collaboration: Collaborate closely with engineering,sales, marketing, and customer success teams to ensure alignment on product development and go-to-market strategies.</p><p>• Customer Engagement: Engage with customersto gather feedback, understand their needs, and ensure our products deliver exceptional value and user experiences.</p><p>• Innovation &amp; Improvement: Drive continuous product innovation and improvement to maintain a competitive edge and address evolving customer requirements.</p><p>• Team Leadership: Lead, mentor, and inspire a team of product managers, fostering a culture of collaboration, excellence, and professional growth.</p><p>• Performance Metrics: Define and track key performance indicators(KPIs) to measure product success and inform strategic decision-making.</p><p>• Budget Management: Manage the product budget effectively, ensuring efficient allocation of resources and achievement of financial targets.</p><p></p><p>Education:</p><p>Bachelor's degree in business, Engineering, Computer Science, or a related field; MBA or advanced degree preferred.</p><p>• Experience: Minimum of 5 years of experience in product management OR management consulting focusing on Tech industry and strategy, within the CCaaS or related industry.</p><p>• Leadership Skills: Proven track record of leading and developing high-performing product teams.</p><p>• Strategic Thinking: Ability to think strategically and translate market insightsinto actionable product strategies.</p><p>• Communication Skills: Excellent verbal andwritten communication skills, with the ability to effectively present to executive leadership and external stakeholders.</p><p>• Customer-Centric: Passion for understanding and solving customer problems,with a focus on delivering exceptional user experiences.</p><p>• Analytical Skills: Strong analytical and problem-solving skills, with a data-driven approach to decision-making.</p><p>• Agile Methodology: Experience with Agile/Scrum development methodologies.</p><p>• Collaboration: Ability to work effectively in a cross-functional team environment and manage multiple stakeholders.</p><p style="text-align:inherit"></p><p style="text-align:left"><b>Why You'll Love Sprinklr: </b><br><br>We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.<br><br>For more information on Sprinklr Benefits around the world, head to <a href="https://sprinklrbenefits.com/" target="_blank" rel="noopener noreferrer"><span><span><span><span class="WHP0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">https://sprinklrbenefits.com/</span></span></span></span></span></a> to browse our country-specific benefits guides.<br><br>We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.<br>&nbsp;</p><p style="text-align:left">We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.<br>&nbsp;</p><p style="text-align:left">We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.<br>&nbsp;</p><p style="text-align:left">EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.<br>&nbsp;</p><p style="text-align:left">Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.