Senior Product Manager

HHA Exchange

5-8 Years | United States (Remote) | Full Time | 6 months ago

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Job Summary

As a Senior Product Manager, you will drive the vision and development of the next-generation home care agency and caregiver platform. This involves conducting market and user research, collaborating with designers and engineers throughout the product development lifecycle, and staying ahead of emerging trends. You will also be responsible for measuring product performance, communicating customer feedback, and developing strategies to increase adoption and customer value. The role requires a deep understanding of the home care industry and a passion for making healthcare better for people. You will be working in an environment that values independent thinking, problem-solving, and a commitment to continuous improvement, which provides a great opportunity for making a meaningful difference in the homecare industry.

Must Have

5-8 years of product management experience
Strong B2B SaaS or healthcare software experience
Familiarity with agile development methodologies
Knowledge of JIRA/Confluence/Figma
Experience with data analytic tools and methodologies
Excellent communication and interpersonal skills
Strong analytical and problem-solving skills
Ability to organize and plan work independently

Perks & Benefits

Competitive health plans
Paid time-off
Company paid holidays
401K retirement program with a Company elected match
Other company sponsored programs

Job Description

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create an end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, caregivers, home care provider agencies, and payers.

We're seeking a Product Manager to help drive the vision and development of our next-generation home care agency and caregiver platform (“Pavillio”). This role is a great fit for someone who envisions working in an area where they can make a meaningful difference, building a great home care SaaS product with a growing, passionate team focused on making home healthcare better for people.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Duties

Drive the vision, roadmap, design, implementation, and ongoing improvement of a core segment of Pavillio’s home care agency management product (care delivery, billing, caregiver engagement, etc.).
Conduct market and user research to understand and prioritize needs, frequently engaging with customers
Collaborate with designers, engineers, and product leadership to drive the end-to-end product development lifecycle
Stay ahead of emerging trends and dynamics, integrating market knowledge and customer needs to build great solutions
Inform product packaging and pricing analyses and decisions
Facilitate working sessions to surface and address challenges and opportunities, developing tactical plans to improve offerings both near and long term
Measure, track, and communicate product performance and customer feedback to stakeholders, providing insights and recommendations for future development. Develop creative strategies and campaigns to drive increased adoption and customer value over time.

This Role Is a Good Fit for You If

You enjoy tackling and solving complex problems
You’re an independent thinker who’s willing to question the ‘go-to’ answer
You’re intellectually curious, a life-long learner who is willing to explore and discover new knowledge domains
You feel passionate about making healthcare better for people
You have an ‘ownership’ mentality and take pride in your work
You’re comfortable with ambiguity and being part of a dynamic team that learns and improves every day
You’re seeking a ‘startup-like’ environment at a more established company

Other Job Duties

Other duties as assigned by supervisor or HHAeXchange leader.

Travel Requirements

Travel 15-20%, including overnight travel, domestic & abroad (US and other delivery locations)

Required Education, Experience, Certifications and Skills

5-8 years of experience in product management, UX/UI design, or related roles
Strong B2B SaaS or healthcare software experience
Familiarity with agile development and user research methodologies
Knowledge of JIRA/Confluence/Figma
Experience with data analytic tools and methodologies
Excellent written, verbal, and interpersonal communication skills
Strong analytical and problem-solving skills
Flexible, team player
Ability to organize and plan work independently

The base salary range for this US-based, full-time, and exempt position is $72,000-80,000 not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.

This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.

HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.

8 Skills Required For This Role

Saas Business Models Communication Team Player Agile Development User Interface Confluence Figma Jira

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