Agile Coach, Senior

What We Do:

Salesforce has one of the best-regarded Agile at-scale stories in the industry and we continuously seek to improve and push boundaries. As an Agile Transformation Coach for teams, you will design and implement a strategy for technology teams to continuously improve their use of Agile principles and delivery practices:

• Help teams inspect, adapt, deliver, and mature.
• Leverage your Agile/Lean mindset and coaching expertise to facilitate the process and partner with internal stakeholders within the Technology, Marketing, and Products organization.
• Support teams in their Agile journey by improving their current practices and establishing new practices for the teams.
• Interacting and engaging with executives to define and deliver outcomes for their teams.

Your Impact:

Trusted Partner and Coach

• Strong enterprise organizational background, partnering with executive leadership to define strategy and roll out initiatives. Requires experience with all roles and levels from enterprise and executive leadership to team coaching.
• Collaborate directly with product, development and/or operations organization and teams to coach and guide them to adopt ways of working to improve organizational adaptability, product innovation, and leadership effectiveness.
• Provide hands-on coaching for leaders and teams in all aspects of Scrum and Kanban principles and practices - daily meetings, planning, self-organization, collaboration, iterative development, managing flow, limiting WIP, retrospectives etc.
• Coach and mentor leaders and teams toward improving business agility - organizational adaptability, leadership effectiveness and product innovation
• Empower leaders and teams to adopt and adapt Salesforce Agile guidelines (e.g., Release planning, DoR, DOD, role excellence and responsibilities.)

Facilitator and Teacher

• Create, build, and deliver training classes and workshops to organizations, teams, Scrum Leads, Product Owners, leaders and functional managers so they can understand and successfully embody their Agile roles and responsibilities.
• Support internal certification and continuing growth of team Scrum Leads and Product Owners.
• Facilitate workshops on topics impacting leaders and teams (e.g. working agreements, release level retrospectives, assessments, Agile practices)

Agile Leadership

• Embrace agile leadership and lead by example with behaviors informed by Agile and Lean principles as well as the Salesforce values of Trust, Customer Success, Innovation, Equality and Sustainability.
• Be highly entrepreneurial. Influence leaders and teams within business units using Agile and Lean principle and values, to build, grow, innovate, and maintain a thriving Agile organization at scale.
• Expose leaders and teams to the latest innovative thinking and ideas from the Agile community to increase agility, leveraging Lean, Scrum, Kanban, and other Agile thinking.
• Create, launch, and facilitate Agile collaborative groups, Communities of Practice, and Agile Working Groups.

Requirements:

• BA/BS in Computer Science or equivalent degree.
• 12+ years experience in technology organizations.
• 5+ years of large-scale Agile coaching experience with methods such as XP, Scrum, Lean, or Kanban.
• Hands-on experience applying Agile/Lean methodologies within product, infrastructure, hardware, and/or operational environments.
• Deep knowledge of Agile principles and practices and the ability to transfer that understanding at all levels of the organization.
• Consulting and facilitation skills in leading technical teams in the adoption and improvement of Agile methodologies.
• Senior Agile Leadership skills with an ability to lead by example and challenge command and control behaviors.
• Excellent presentation and training skills.
• Certified Scrum Lead and Product Owner or equivalent.
• Application of Agile principles in one or more of these development disciplines: design, development, testing, and management; can relate principles, and practices into performing these disciplines in an Agile environment.