Analyst, Quality Assurance - Sales Performance Analytics

About the Role:

Wolters Kluwer is seeking a motivated and talented professional as an Xactly Analytics Quality Assurance Analyst to join our Xactly Center of Excellence (COE) that supports 5 core divisions and 3,000+ sellers across 140+ countries. As part of our global sales transformation team, the COE partners with each of the Wolters Kluwer Divisions & Business Units to support the administration and adoption of our Xactly platform and end-to-end sales incentive compensation architecture.

In this role, you will have an exciting opportunity to support the development of new capabilities in Xactly that will drive operational excellence to the business across Sales, Sales Ops, Finance, HR, and other partnering functions. Your role will act as a dynamic and detail-oriented Quality Assurance Analyst to ensure quality standards of Xactly development & configuration are met prior to releasing into production for the general end-user population. This role is crucial to financial controls, technology development, understanding sales performance, and supporting efficient annual planning cycles.

Responsibilities

• Organize: Ability to organize and manage multiple priorities and/or activities
• Coordination: Coordinate with cross-functional teams to support and plan for sales compensation initiatives
• Business Partners: Assist sales compensation business partners with sales performance reporting & analytics activities and other administrations responsibilities
• Documentation: Maintain and improve sales performance analytics related documentation
• Data Sensitivity: Work with complex and sensitive data to provide insights to key business stakeholders
• Reporting Development: Support and/or configure sales performance reporting & analytics capabilities
• Quality Assurance: Assists with ongoing validation and quality assurance processes related to the to new & existing analytics capabilities, including configuration, data accuracy, filtering, user interfaces, role security, and training/change management documentation.
• Analytics Deployment: Partner with Xactly administrators, developers, and trainers for analytics related development and deployment in Xactly
• Monitor: Execute and monitor routine sales performance reports and analytics
• Other: Support other duties as needed for Sales Transformation's strategic initiatives.

Skills & Experiences:

• 0 to 3 years with Sales Comp related responsibilities (preferred), or 0 to 3 years with Sales Operations, Financial systems, Business Intelligence systems, or Workforce systems
• Bachelor’s degree in Business, Information Systems, Finance, or a related field
• Xactly Administrator Certification(s), or ability to obtain after onboarding
• Experience in sales compensation administration, sales operations, sales performance, or system(s) configuration is preferred, other hard and soft skills are relevant; ability to obtain Xactly certifications is necessary after onboarding
• Strong analytical skills with the ability to generate insightful analytics from complex data
• Ability to collaborate and build relationships across various teams.
• Detail oriented mindset
• Good verbal and written communication skills
• Planning and organizational skills
• Excellent data management skills
• Strong PC skills with a good understanding of Excel, Powerpoint, and coding languages ( specifically SQL)
• Coding: SQL (beginner to intermediate)

Nice to Have:

• Coding: Python, Java, C++, etc
• Certification(s) in Analytics systems are preferred, but not required (i.e. Tableau, Power BI, Data Studio)
• Certification(s) in Sales Compensation or Sales Operations systems are preferred, but not required (i.e. Xactly, Varicent, SAP-Callidus, Anaplan, etc)

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Be the Difference

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

About Wolters Kluwer

Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.

Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.

We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn.

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Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.

Building Diverse Teams

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