Archive Assistant (Affirmative Position for People with Disabilities)

COME AND GROW WITH US!

We are looking for an Archive Assistant to join our team! We are looking for a professional who brings enthusiasm and motivation to provide excellent service to our clients. This person will be responsible for researching and checking documents requested or sent to the company. Process documentation, sanitize, organize, register incoming and outgoing boxes according to established company procedures.

RESPONSIBILITIES

• Control the entry and exit of searches through requests received by email from clients, internal system or client system;
• Register and search document data in a specific system or spreadsheets sent by the client, when incomplete, as directed by the manager;
• Check and search physical documents, images or copies from clients, according to received requests;
• Forward documents requested by clients to the routing area for delivery to the requested location, as well as the return of documents received with discrepancies identified in the system;
• Search and locate document boxes, following instructions or address indications (corridors, shelves, levels, etc.) established by current procedures or instructions given by the superior. After research work, return these volumes to the initial location;
• Fill out daily activity reports (OPLOG form), according to IMB models and procedures, for evaluation and control of individual and department production;
• When there are no direct job tasks, may assist other departments and perform related tasks as requested by the immediate manager.
• Update necessary control spreadsheets, as determined by the client or manager, as well as inserting data into the internal system or specific client system;
• Exclusive activity of the GAA (Active Archive Guard) sector, Archive Organization (O.A), Research and Exclusive Site (as per contract):
• Attend clients by phone for document requests and provide support whenever requested in their web queries;
• Receive and check physical documents received by courier from clients and update the system with confirmation of receipt.
• Exclusive activity of the Archive Organization (O.A) sector:
• Provide external service to clients or other company Units, performing tasks of checking, preparing, organizing documents to be sent for storage, whenever necessary.

REQUIREMENTS

• High School complete