Archive Assistant

13 Minutes ago • All levels

Administartive

Job Description

We are looking for an Archive Assistant to join our team. This professional will be responsible for researching, checking, processing, sanitizing, organizing, and registering incoming and outgoing documents and boxes according to company procedures. They will also handle client service by phone in some departments, ensuring excellent service delivery.

Must Have:

Control document search entries and exits.
Register and search document data in systems or spreadsheets.
Verify and research physical, image, or copy documents.
Manage document routing and returns.
Locate and return document boxes.
Fill daily activity reports.
Update control spreadsheets and system data.
Provide phone and web support to clients for document requests.
Receive, check, and register physical documents.
Perform external services for document organization at client sites.
Complete High School.
Demonstrate concentrated attention, agility, proactivity, work organization, and teamwork.

Perks:

44-hour work week
Health plan
Dental plan
Transport voucher
Life insurance
Meal voucher

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COME AND GROW WITH US!

We are looking for an Archive Assistant to join our team! We are looking for a professional who brings enthusiasm and motivation to provide excellent service to our clients. This person will be responsible for researching and checking documents requested or sent to the company. Processing documentation, sanitizing, organizing, and registering incoming and outgoing boxes according to company procedures. In addition to serving clients by phone in some departments.

WHAT WE HAVE FOR YOU?

WORKLOAD: 44 HOURS PER WEEK
CITY/UNIT: RIO DE JANEIRO
HEALTH PLAN AND DENTAL PLAN
TRANSPORT VOUCHER
LIFE INSURANCE
MEAL VOUCHER

RESPONSIBILITIES

Control the entry and exit of searches through requests received by customer emails, internal system or customer system;
Register and search document data in a specific system or spreadsheets sent by the customer, when incomplete, as directed by the manager;
Check and search physical, image or copy documents from customers, according to the requests received;
Forward documents requested by customers to the routing area, so that they are delivered to the requested location, as well as the return of documents received with discrepancies identified in the system;
Search for and locate document boxes, following instructions or address indications (corridors, shelves, levels, etc.) established by current procedures or instructions given by the superior. After research work, return these volumes to the initial location;
Fill out daily activity reports (OPLOG form), according to IMB models and procedures, for evaluation and control of individual and department production;
When there is no direct function work, you may assist other departments and perform related tasks according to the immediate manager's request.
Update spreadsheets with necessary controls, as determined by the client or manager, as well as inserting data into the internal system or the specific client's system;
Exclusive activity of the GAA (Active Archive Guard) sector, Archive Organization (O.A), Research and Exclusive Site (as per contract):
Serve clients by phone for their document requests and provide support whenever requested in their web queries;
Receive and check physical documents received by courier from clients and register them in the system with confirmation of receipt.
Exclusive activity of the Archive Organization (O.A) sector:
Provide external service to clients or other Company Units, performing the tasks of checking, preparing, organizing documents to be sent for storage, whenever necessary.