Associate Product Manager

Job Description Summary:

The Associate Product Manager (APM) will work on activities that are product-, market-, and customer-facing for Rocket’s Content Services solutions. The APM is responsible for addressing product management and supporting marketing activities for selected products in Rocket’s Data Modernization business unit. The APM creates gathers requirements, creates targeted user stories, works closely with customer-facing teams to validate assumptions, and interfaces regularly with Product Engineering, Quality Assurance, and Information Development (Documentation) teams to produce and deliver exceptional solutions. The APM also coordinates with Product Marketing to support overall business strategies and objectives. This role is perfect for individuals in the beginning stages of their careers or for individuals with previous technical expertise desiring to shift into product management.

You will be at the center of key industry trends and technical change at some of the largest organizations in the world.

Candidates for this position are curious, problem solvers, and able to synthesize information from disparate sources into actionable information and resources. Candidates will participate in a highly collaborative team environment while being an independent self-starting change agent for customers, and the industry. In this position, you will:

• Support product roadmap innovations through customer research and feedback from both external and internal resources, developing business cases to support investment priorities for existing and new priorities
• Participate in innovation discussions/forums with groups of customers and varying internal constituents
• Collaborate with various teams (e.g., other Product Managers, Sales, Customer Success Managers, Professional Services) to validate assumptions
• Demonstrate to our customers, to our partners, and to each other that Rocket takes our commitments seriously
• Embody Rocket’s core values of empathy, humanity, trust, and love

Essential Duties and Responsibilities:

• Research product usage for existing technologies in various business and technical ecosystem contexts and provide input to other Product Managers, Product Engineering, and Product Marketing teams
• Support product roadmap innovations for existing and emerging technologies through customer research and feedback, using both external and internal resources, developing business cases to support investment priorities and prioritization
• Participate in innovation discussions/forums with groups of customers and varying internal constituents
• Review and analyze information gleaned from Analyst reports, inquiries, and discussions
• Perform competitive analysis as required
• Collaborate with customer-facing teams (Sales/Sales Engineers, Customer Solutions Engineers (professional services), Customer Success Managers, etc.)
• Create educational materials to support new product releases, working in tandem with Learning Services team members
• Support Product Marketing with content for new collateral, webinars, newsletters, etc.
• Create technical whitepapers highlighting product differentiation(s)

Required Qualifications:

• 2 years of Product Management experience (experience with enterprise software solutions preferred)
• Demonstrated ability to create and sustain strong working relationships with peer stakeholders
• Demonstrated project management and organizational skills
• Critical thinking and problem solving skills
• Willingness to learn and comprehensively understand software solutions
• Language skills: fluent spoken/written English
• Excellent written and verbal communication and a demonstrable background in storytelling and persuasion
• Self-motivated and able to manage multiple projects simultaneously, regardless of timeline and/or time zone variations
• Proficiency in all Microsoft Office applications, including Teams
• Familiarity with the following technologies: distributed operating systems (Windows/Linux), databases/database concepts, Web Application Servers, REST APIs
• Committed to core values of empathy, humanity, trust, and love

Preferred Qualifications:

• Familiarity/previous experience with cloud environments (AWS/Azure/GCP)
• Hands-on experience with the following:
• Distributed operating systems (Linux, Windows).
• Databases and database concepts (DB2, Oracle, SQL Server, PostgreSQL, etc.)
• Web Application Servers (WebSphere, Tomcat)
• REST APIs
• Knowledge of Content Management technology (e.g., Mobius, FileNet, OpenText, Documentum, etc.) preferred, but not a barrier to hire
• Familiarity with GenAI concepts/technologies

Education: Bachelor’s Degree or equivalent experience

Travel Requirements: ~5%

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!