AVP, Commercial Operations & Deal Desk

Key Responsibilities: 

• Lead and operationalize the global Deal Desk function including a team of commercial managers, to streamline and enhance the efficiency of deal reviews and approvals, ensuring timely and accurate processing of commercial transactions. 

• Develop and implement the global commercial strategy for FinTech across established and emerging markets in all regions. 

• Analyze market landscapes and formulate a comprehensive global pricing strategy. 

• Develop and oversee commercial execution strategies, ensuring efficient approval of terms, contract reviews, and risk mitigation by partnering closely with the sales team to streamline commercial processes and maintain compliance. 

• Serve as a key partner to sales, legal, and delivery teams, providing guidance and determining commitments for critical customer negotiations. 

• Act as the escalation point for both internal and external clients regarding technical expertise. 

• Utilize subject matter expertise to manage intricate customer relationships, ensuring competitiveness and enhancing the sales effort by defining advanced market requirements and opportunities. 

• Manage FinTech's agreement structure and drive enhancements in collaboration with the legal team. 

Qualifications: 

• Master’s degree in Finance, Business Administration, Engineering or related field; an MBA is highly desirable. 

• Experience leading commercial transformation initiatives or pricing modernization programs, driving innovation and aligning business operations with evolving market demands. 

• Strong advisory skills for complex deal negotiations and strategic planning, particularly in managing renewal strategies to secure long-term client relationships and growth opportunities. 

• In-depth knowledge and practical application of CPQ (Configure, Price, Quote) and CLM (Contract Lifecycle Management) tools to optimize contract workflows, enhance efficiency, and support strategic decision-making. 

• Exceptional analytical and problem-solving abilities, enabling effective handling of high-stakes scenarios. 

• Outstanding communication and interpersonal skills, with a capacity to lead and collaborate with cross-functional teams and with executive leadership. 

• Proven leadership and team management skills, with the ability to mentor and develop team members for continued success. 

Required Skills: 

• Extensive demonstrated success in selling complex financial software solutions to diverse clientele, resulting in significant revenue growth. 

• Thorough and advanced expertise in revenue recognition principles and practices, including practical application across multiple business scenarios and compliance with industry standards. 

• High proficiency and expert-level capability in utilizing contract management software and CRM tools (Salesforce, Conga, or equivalent CPQ/CLM platforms), optimizing workflow efficiency, and leading teams in software adoption and implementation. 

• Proven experience in implementing or scaling a centralized deal desk function specifically within a SaaS or FinTech environment 

Location: The position is based in New York City and requires 3 days per week in the office, with potential travel as required for business needs.