Verafin - Analyst - Client Support Services

Are you ready to be part of a dynamic and innovative company that's revolutionizing Financial Crime Management? At Nasdaq Verafin, we're not just industry leaders; we're trailblazers in providing cutting-edge, cloud-based solutions for financial institutions. We’re creating the world’s most effective financial crime fighting network!

Exciting Opportunity: Analyst – Client Support Services

Our rapid growth and continuing success means we have an opening for an experienced Analyst – Client Support Services to join our team in St. John’s, NL. The Data Processing team is the technical team that Verafin customers interact when experiencing data transfer issues. We are fighting financial crime!

What You’ll Do:

• Set up and monitor Secure File Transfer Protocol connections
• Work with customers to receive and validate data imports successfully
• Set up custom import code
• Work with customers to validate data in the application

What We’re Looking For:

• Graduate of a technical college program
• 1 – 3 years experience
• Ability to adjust quickly to changing priorities
• Strong organizational and time management skills required to effectively manage changing priorities
• Excellent written and verbal communication skills
• Outstanding customer support skills
• Knowledge of some or all: Object-Oriented Programming, JSON, Amazon Web Services (AWS), Linux Scripting (GREP, SED, AWK), SQL and XML

What Success Looks Like:

• Taking on new challenges and asking for help to try and understand the issue
• Working cross functionally with various teams to help find solutions
• Has a knack for understanding how things work

Growth Opportunities:

• Become the lead of your current team, or the subject matter expert of your current team
• Move to another business unit as an Interfaces Developer
• Move into a customer facing role

Why Nasdaq Verafin?

• Innovative Solutions: Be part of a team that's at the forefront of financial crime management technology, in a rapidly evolving industry.
• Impactful Work: Help financial institutions protect themselves and their customers from fraud and other financial crimes such as elder abuse, human trafficking and money laundering.
• Dynamic Growth: Join a company that's expanding quickly, offering you endless opportunities to grow and advance.

This position can be located in St. John’s or Toronto, and offers the opportunity for a hybrid work environment (3 days a week in office), providing flexibility and accessibility for qualified candidates

This job posting closes on September 22d at 11:59pm Newfoundland Time Zone.