Executive Office Manager
Wolters Kluwer
Job Summary
The Executive Office Manager will lead a team of five administrative professionals and provide direct executive support to the EVP & General Manager – CCH Tagetik. This role involves operational leadership, strategic oversight, and acting as a trusted advisor. Key responsibilities include managing the EVP’s calendar, travel, and meetings, driving cross-functional initiatives, providing decision support, and ensuring effective leadership communication. The manager will also oversee administrative deliverables and manage budgets for administrative functions.
Must Have
- Manage the EVP & GM’s complex calendar, travel arrangements, and meeting logistics.
- Prepare agendas, briefing materials, and presentations for internal and external meetings.
- Handle confidential information with discretion and professionalism.
- Partner with the EVP & GM to prioritize initiatives and ensure execution against business objectives.
- Drive cross-functional projects, monitor progress, and escalate risks or delays.
- Provide data-driven insights and recommendations to support executive decision-making.
- Draft executive-level communications, reports, and presentations.
- Ensure leadership meetings are structured, outcomes are documented, and follow-ups are tracked.
- Lead, mentor, and develop a team of 5 administrative professionals.
- Allocate tasks, monitor performance, and foster a collaborative, high-performing environment.
- Oversee scheduling and logistics for leadership and key stakeholders.
- Ensure timely execution of administrative deliverables across departments.
- Manage budgets and resources for administrative functions.
- Proven experience in administrative management and executive support for senior leaders.
- Experience in strategic coordination or Chief of Staff responsibilities.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills in English.
- Proficiency in Microsoft Office Suite and collaboration tools (Teams, SharePoint).
- Ability to work in a hybrid environment and collaborate across global teams.
Good to Have
- Italian language skills
Perks & Benefits
- Dynamic global technology company
- Opportunity to make a real difference
- Innovators with impact
- Diverse and inclusive culture
- Global well-being program ('Together we thrive')
- Health, safety, and well-being support
- Equitable opportunities for all employees
Job Description
We're looking for an Executive Office Manager to join CCH Tagetik!
Location
Lucca/Milan/Barcelona/London hybrid.
Company
CCH Tagetik, a Corporate Performance Management (CPM) business within Wolters Kluwer, delivers innovative solutions for financial and operational performance management.
Position Overview
The Executive Office Manager will lead and coordinate a team of five administrative professionals while providing direct executive support to the EVP & General Manager – CCH Tagetik. This role combines operational leadership with strategic oversight, acting as a trusted advisor to the EVP & GM. The position ensures seamless management of the EVP’s agenda, drives cross-functional initiatives, and fosters alignment across priorities, projects, and communications.
Key Responsibilities
Executive Support:
- Manage the EVP & GM’s complex calendar, travel arrangements, and meeting logistics.
- Prepare agendas, briefing materials, and presentations for internal and external meetings.
- Handle confidential information with discretion and professionalism.
Chief of Staff Responsibilities:
- Strategic Alignment: Partner with the EVP & GM to prioritize initiatives and ensure execution against business objectives.
- Project Oversight: Drive cross-functional projects, monitor progress, and escalate risks or delays.
- Decision Support: Provide data-driven insights and recommendations to support executive decision-making.
- Leadership Communication: Draft executive-level communications, reports, and presentations for internal and external stakeholders.
- Meeting Effectiveness: Ensure leadership meetings are structured, outcomes are documented, and follow-ups are tracked.
Team Leadership & Management:
- Lead, mentor, and develop a team of 5 administrative professionals.
- Allocate tasks, monitor performance, and foster a collaborative, high-performing environment.
Operational Coordination:
- Oversee scheduling and logistics for leadership and key stakeholders.
- Ensure timely execution of administrative deliverables across departments.
- Manage budgets and resources for administrative functions.
Core Competencies:
- Leadership & People Management: Ability to inspire and guide a team toward excellence.
- Executive Support Expertise: Skilled in managing complex schedules and priorities.
- Strategic Thinking: Align administrative activities with organizational goals.
- Project Management: Skilled in managing multiple initiatives and ensuring timely delivery.
- Communication Excellence: Clear and professional communication across all levels.
- Discretion & Integrity: Handle sensitive information with professionalism.
Qualifications:
- Proven experience in administrative management and executive support for senior leaders.
- Experience in strategic coordination or Chief of Staff responsibilities.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills in English (Italian language skills would be highly appreciated).
- Proficiency in Microsoft Office Suite and collaboration tools (Teams, SharePoint).
- Ability to work in a hybrid environment and collaborate across global teams.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Be the Difference
If making a difference matters to you, then you matter to us.
Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.
We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.
You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.
About Wolters Kluwer
Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.
Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.
Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.
We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.
Tips & Tricks - Resumes
Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.
Building Diverse Teams
As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.
We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.
This principle is ingrained in our company values and articulated in our Code of Business Ethics.
Our Global Well-being Program
At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.
In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program.
Equal Opportunity Employer
To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.
All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.
GDPR