Inside Sales Director - North America - CCH Tagetik

The Inside Sales Director, North America at CCH Tagetik (Wolters Kluwer) is a key leadership role focused on enterprise pipeline generation, not direct sales. This leader will manage a high-performing Inside Sales (ISR/BDR) team, driving inbound demand conversion and outbound prospecting to create validated, high-quality enterprise opportunities. Success is measured by pipeline value, opportunity quality, and conversion to closed-won revenue. The role involves coaching, team development, and strategic partnership with sales and marketing to achieve significant pipeline targets, utilizing various sales tools and adhering to performance metrics.

Must Have

• Lead and develop a team of 6 Inside Sales Representatives and 1 support role.
• Coach ISRs on prospecting, objection handling, scripting, and multi-touch engagement.
• Own enterprise demand generation for North America.
• Drive pipeline creation via inbound MQL conversion and outbound prospecting.
• Ensure opportunities are validated, qualified, and positioned for sales cycle progression.
• Partner with Enterprise Account Executives, Marketing, and Sales Operations.
• Lead team against KPIs: pipeline generated ($25M+ annually), opportunity volume, conversion rates.
• Drive disciplined use of Salesforce, Groove, Clari, ZoomInfo, LinkedIn Sales Navigator.
• 5-7+ years in BDR/ISR, demand generation, or sales leadership within enterprise SaaS.
• 2-3+ years managing ISR/BDR teams, ideally supporting Enterprise sales.
• Proven success generating $25M+ in annual pipeline.
• Deep understanding of enterprise prospecting, inbound lead conversion, ABM strategies.
• Strong coaching mindset with hands-on leadership style.
• Highly data-driven, comfortable using dashboards and metrics.
• Excellent communication skills, ability to influence cross-functionally.
• Bachelor’s degree in business, Marketing, Finance, or related field.

Good to Have

• Background in enterprise software, financial, CPM, EPM, or performance management solutions.
• Experience in large enterprise SaaS organizations.
• MBA or advanced degree.

Perks & Benefits

• Growth potential opportunities
• Professional development
• Engaging small team environment
• Remote schedule (flexibility)
• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave
• Global Well-being Program

Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help customers make confident, critical decisions every day.

CCH Tagetik is a leading Corporate Performance Management (CPM) solution, trusted by enterprise organizations to drive financial insight, agility, and performance at scale.

The Inside Sales Director, North America is a critical leadership role responsible for enterprise pipeline generation, not quota-carrying sales. This role is ideal for experienced BDR/ISR leaders who are passionate about pipeline creation, metrics, and coaching teams, rather than closing individual deals.

This leader will manage a high performing Inside Sales (ISR/BDR) team focused on converting inbound demand and driving outbound prospecting to generate validated, high-quality enterprise opportunities. The team’s success is measured by pipeline value, opportunity quality, and conversion to closed-won revenue.

Who We Are:

Wolters Kluwer: The world is a big place, find your place here.

CCH Tagetik:

CCH® Tagetik | Corporate Performance Management Software & CPM Solution | Wolters Kluwer

What We Offer:

The Inside Sales Director role offers growth potential opportunities, professional development, an engaging small team environment, a remote schedule, and amazing benefits.

What You'll be Doing:

Leadership & Team Development

• Lead and develop a team of 6 Inside Sales Representatives and 1 support role
• Coach ISRs on: Outbound prospecting strategies, Objection handling, Email and call scripting, & Multi-touch, multi-persona engagement
• Foster a culture of accountability, performance, and continuous improvement
• Conduct regular 1:1s focused on pipeline creation, opportunity quality, and results

Pipeline & Demand Generation

• Own enterprise demand generation for North America
• Drive pipeline creation through: Inbound MQL conversion (from marketing, events, website traffic), & Outbound prospecting into target enterprise accounts
• Ensure opportunities are: Validated as real and active, Properly qualified, & Positioned to progress through the sales cycle
• Partner closely with: Enterprise Account Executives, Marketing, & Sales Operations

Performance Metrics & Accountability:

• Lead the team against clear, measurable KPIs, including Pipeline generated (target experience: $25M+ annually), Opportunity volume and validation, & Conversion rates from lead → opportunity → close
• Use data to guide coaching, forecasting, and performance management

Tools, Process & Enablement:

• Drive disciplined use of: Salesforce (SFDC), Groove, Clari, ZoomInfo, & LinkedIn Sales Navigator
• Partner with the Global Inside Sales Center of Excellence (CoE) to: Align on best practices, Implement enablement programs, & Standardize processes and reporting

You're a Great Fit if You Have:

Experience:

• 5–7+ years in BDR/ISR, demand generation, or sales leadership within enterprise SaaS
• 2–3+ years managing ISR/BDR teams, ideally supporting Enterprise sales
• Proven success generating $25M+ in pipeline annually
• Background in: Enterprise software, Financial, CPM, EPM, or performance management solutions preferred, Large enterprise SaaS organizations

Skills & Competencies:

• Deep understanding of: Enterprise prospecting, Inbound lead conversion, & ABM strategies
• Strong coaching mindset with hands-on leadership style
• Highly data-driven with comfort using dashboards and metrics
• Excellent communication skills with the ability to influence cross-functionally

Education:

• Bachelor’s degree in business, Marketing, Finance, or related field required
• MBA or advanced degree preferred

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference

Additional Information:

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html

Diversity Matters:

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $189,950 - $268,900