Project Manager - Communications Operations

Wolters Kluwer is seeking a Project Manager – Communications Operations to join its Global Branding, Communications and Marketing (GBCM) team. This role involves leading operational initiatives to enable impactful global communications, establishing scalable processes, driving cross-functional alignment, and supporting global communication campaigns. The ideal candidate is a strategic, tech-savvy communications expert with strong project management skills, capable of influencing change and fostering collaboration across global teams to deliver high-quality outcomes.

Must Have

• Design and implement standardized processes and procedures for internal communications.
• Serve as the operational lead for communications projects within the global communications team.
• Manage the distribution of communication content and materials to offices worldwide.
• Chair alignment meetings and coordinate the rollout of campaign toolkits and materials.
• Maintain and manage the annual communications calendar for central, functional, and other campaigns.
• Lead the adoption of Monday.com as the project management platform across GBCM.
• Manage vendor relationships and support GBCM program management and leadership team operations.
• 5+ years of experience in project management, preferably in a communications, marketing, or corporate affairs environment.
• Strong understanding of messaging, channels, and audience engagement.
• Proficient in project management platforms (e.g. Monday.com, Asana) and internal communication platforms (e.g., SharePoint, Microsoft Office Suite, including Viva Engage).
• Skilled at building relationships, influencing stakeholders, and driving change across teams.
• Strong organizational and stakeholder management skills.
• Expert-level attention to detail and deadline-oriented.

Good to Have

• PMP certification

Perks & Benefits

• Well-being benefits, tools, programs, and resources
• Awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization
• Opportunity to make a real difference in the lives of millions
• Thrive in a diverse, inclusive, and caring culture

Wolters Kluwer is a global leader in professional information, software solutions, and services for clinicians, nurses, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors. We help professionals deliver deep impact when it matters most. The Global Branding, Communications and Marketing (GBCM) team at Wolters Kluwer is responsible for elevating the overall company narrative and bringing a consistent, strategic message to our key internal and external stakeholders. The GBCM team supports the organization globally, interacting across multiple major time zones.

As part of this mission, we’re looking for a motivated and skilled Project Manager – Communications Operations to join our team.

What we are looking for:

We are looking for a passionate Communications Project Manager for our Communications Operations team - someone who is more than just an organizer. You are a strategic thinker, a natural influencer, and a champion of effective practices. This role requires energy, creativity, and the ability to elevate ways of working and inspire change across the global teams.

As part of the GBCM team, you will lead operational initiatives that will enable impactful global communications. This role will focus on establishing scalable processes, driving cross-functional alignment, and supporting the execution of global communication campaigns and tools. Success in this role means combining project management expertise with a deep understanding of communications to deliver on time and high-quality outcomes. This role reports into the Director, Communications Operations Center of Excellence. This role also requires to work with our US-based colleagues.

The ideal candidate is:

• A communications expert who understands messaging, channels and audience engagement and has solid experience in this area
• Strategic and tech-savvy, with the ability to leverage project management tools such as Monday.com, Asana or similar platforms
• People-minded and influential, capable of building strong relationships and driving change in a complex matrixed environment
• Highly enthusiastic, bringing energy and creativity to elevate our communications approach

If you thrive on collaboration, have a passion for enabling effective communications, and want to make real impact, this role is for you.

Key Responsibilities:

Operational Project Management

• Design and implement standardized processes and procedures for internal communications (e.g., announcements, channel governance, approval workflows).
• Serve as the operational lead for communications projects within the global communications team, ensuring clarity, consistency, and alignment across teams.

Global Coordination & Alignment

• Manage the distribution of communication content and materials to offices worldwide.
• Enable visibility into in-office activities and engagement programs across Wolters Kluwer offices worldwide (e.g., social committees).
• Chair alignment meetings and coordinate the rollout of campaign toolkits and materials across business units and functions.

Campaign & Calendar Management

• Maintain and manage the annual communications calendar for central, functional, and other campaigns.
• Provide backup support for the distribution of all central and functional content, ensuring continuity and quality.

Tools & Vendor Oversight

• Lead the adoption of Monday.com as the project management platform across GBCM.
• Manage vendor relationships and support GBCM program management and leadership team operations, including meeting facilitation, documentation, and strategic planning support.

Qualifications & Skills:

• Education: Bachelor’s degree in Business, Communications, Marketing, or a related field; PMP certification is a plus.
• Experience: 5+ years of experience in project management, preferably in a communications, marketing, or corporate affairs environment.
• Communications Expertise: Strong understanding of messaging, channels, and audience engagement, with experience shaping communication initiatives with expert-level attention to detail and deadline-oriented.
• Project Management Excellence: Proven ability to manage complex, cross-functional projects and drive adoption of new processes and tools.
• Tech-Savvy: proficient in project management platforms (e.g. Monday.com, Asana) and internal communication platforms (e.g., SharePoint, Microsoft Office Suite, including Viva Engage).
• Influence & Change Management: skilled at building relationships, influencing stakeholders, and driving change across teams.
• Strong organizational and stakeholder management skills.
• Expert-level attention to detail and deadline-oriented.
• Resilience: Comfortable working in dynamic, high-pressure situations and contributing effectively, and efficiently to crisis communication efforts.
• Global Collaboration: Comfortable working across time zones and collaborating with cross-functional teams.
• Travel: Travel will be minimal.

If you think that you have the needed requirements click on the apply button to join us and be the difference. If making a difference matters to you, then you matter to us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or any other protected status, in accordance with local regulations.

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Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Be the Difference

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

About Wolters Kluwer

Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.

Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.

We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn.

Tips & Tricks - Resumes

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.

Building Diverse Teams

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.

We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.

This principle is ingrained in our company values and articulated in our Code of Business Ethics.

Our Global Well-being Program

At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.

In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program.

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To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

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