Contract Management Analyst (Salesforce & Apttus)

Nasdaq is seeking a highly skilled Contract Management Analyst with expertise in Salesforce and Apttus, specifically the X-Author for Word plugin and contract lifecycle management (CLM) solutions. This role involves optimizing and managing Apttus Conga CLM within Salesforce CRM, collaborating with stakeholders to gather requirements, designing and configuring CLM workflows, templates, and metadata. The analyst will also lead the creation of clause libraries, conduct testing, provide training, and drive continuous improvement initiatives, contributing to successful solution delivery and business value.

Must Have

• Collaborate with stakeholders for Conga CLM requirements.
• Design, configure, and optimize Conga CLM workflows and templates.
• Translate business needs into technical specifications for CLM.
• Lead creation and maintenance of clause libraries and templates.
• Conduct business acceptance testing (BAT) and user testing.
• Deliver stakeholder demos and gather feedback.
• Support end-user training and provide ongoing user support.
• Drive continuous improvement for Conga CLM processes.
• Participate in agile ceremonies and project meetings.
• Assist with data migration, quality, and integration.
• Bachelor’s degree in Computer Science or related field.
• 3+ years hands-on experience with CLM.
• Proven track record in contract lifecycle management.
• Proven track record in clause library management.
• Proven track record in template design.
• Strong problem-solving skills.
• Excellent communication abilities.
• Excellent stakeholder management abilities.
• Experience working in agile environments.
• Experience managing multiple projects.
• Amenable to work night shift schedule (US Eastern Time).

Good to Have

• Advanced Microsoft Word skills.
• Familiarity with Apttus frameworks and regression testing.
• Experience with Salesforce CRM and additional Conga products (CPQ, CLM integrations).
• Knowledge of best practices in metadata management for contract templates.

Perks & Benefits

• Competitive salary package
• HMO for you and your dependents
• Annual bonus
• Employee stock purchase plan
• Retirement plan
• Education reimbursement options
• Paid vacation and sick leave
• Subscription to eLearning platforms
• Fitness and wellness programs

What We Offer

We are seeking highly skilled professionals with deep expertise in the X-Author for Word plugin and contract lifecycle management (CLM) solutions. In this role, you will play a crucial part in the optimization and management of our Apttus Conga CLM implementation within Salesforce CRM. You will work closely with legal, commercial, revenue operations, and other stakeholders to ensure the successful delivery of solutions that drive business value. This is an excellent opportunity to grow your career in the exciting and rapidly evolving world of enterprise software.

This is a permanent full-time role following a hybrid work model setup (at least 2 in office days per week).

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create.

In return, you will receive a competitive salary package, HMO for you and your dependents, annual bonus, employee stock purchase plan, retirement plan, education reimbursement options, paid vacation and sick leave, subscription to eLearning platforms, fitness, wellness and more.

What You Will Do

• Collaborate with business stakeholders to elicit, analyze, and document requirements for Conga CLM solutions
• Design, configure, and optimize Conga CLM workflows, templates, and metadata frameworks, leveraging advanced X-Author for Word capabilities
• Translate business needs into clear technical specifications for CLM configuration and development
• Lead the creation and maintenance of clause libraries, contract templates, and metadata fields (e.g., Category, Sub-Category)
• Conduct business acceptance testing (BAT), coordinate user testing, document results, and facilitate issue resolution
• Deliver stakeholder demos to showcase implemented CLM solutions and gather feedback
• Support end-user training, develop training materials, and provide ongoing user support
• Drive continuous improvement initiatives for Conga CLM and related processes
• Participate in agile ceremonies and project meetings, providing regular updates on progress
• Assist with data migration, data quality initiatives, and integration efforts

What We Expect

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
• 3+ years of hands-on experience with CLM; advanced use of X-Author for Word is a plus but not required
• Proven track record in contract lifecycle management, clause library management, and template design
• Strong problem-solving skills and attention to detail
• Excellent communication and stakeholder management abilities
• Experience working in agile environments and managing multiple projects
• Amenable to work night shift schedule (US Eastern Time).

What Would Be Helpful

• Advanced Microsoft Word skills
• Familiarity with Apttus frameworks and regression testing
• Experience with Salesforce CRM and additional Conga products (CPQ, CLM integrations)
• Knowledge of best practices in metadata management for contract templates

Does it Sound Like You?

Please follow through by clicking the “Apply” link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and discover why we are Great Place To Work certified!

Come as You Are

We are an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.