Benefits Coordinator

1 Minute ago • 1-2 Years • $128,000 PA - $160,000 PA

Job Summary

Job Description

The Benefits Coordinator will be the primary point of contact for employees regarding benefits, managing enrollments and terminations for insurance policies, and handling the employee lifecycle related to benefits. Responsibilities include coordinating Provident Fund enrollments, validating claims in the Lahore office, maintaining an understanding of benefit programs, ensuring compliance, and updating payroll. The role requires strong customer service, analytical, and problem-solving skills, and the ability to work in a fast-paced environment. The candidate must be able to travel to the Lahore office twice a week and work between 2:00 PM - 11:00 PM PKT.
Must have:
  • 1-2 years of experience in benefits or HR Operations.
  • Strong customer service and communication skills.
  • Strong analytical and problem-solving skills.

Job Details

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role: 

We are looking for a Benefits Coordinator to join our Benefits team to help us stand up a world-class benefits function to attract, reward, and retain top talent. You’ll play a pivotal role in the continued evolution of our total rewards philosophy and strategy. You'll serve as a key player in the benefits team and interact regularly with our team members, HR business partners, recruiting, and finance teams. We'll need you to have a mix of working in entrepreneurial and hyper-growth settings. If you thrive in a fast-paced, constantly changing environment with a knack for getting things done, then this opportunity is perfect for you.

What You’ll Do: 

  • Serve as the company’s primary contact for day-to-day benefits management with employees.
  • Coordinate Provident Fund enrollments and inquiries.
  • Coordinate enrollments and terminations from our IPD, OPD, and life insurance policies.
  • Manage all aspects of the employee lifecycle related to benefits (new hire orientations, offboarding, and general inquiries)
  • Visit the Lahore office to validate IPD paper claims for processing.
  • Maintain an in-depth understanding of all benefit programs and eligibility requirements 
  • Ensure solid backend benefits management hygiene (plan and employee records management, as well as ensuring we meet timely compliance reporting requirements)
  • Update Payroll/HRIS for employee Provident Fund deductions. 

What We’re Looking For: 

  • Minimum 1-2 years of experience in a benefits-related or HR Operations role.
  • Strong customer service skills to assist our employees and the ability to respond to all communications effectively and in a timely manner
  • Strong analytical and problem-solving skills
  • Hungry to try new and creative approaches. We don’t want traditional solutions, unless they happen to be the best ones. You know all the latest solutions and have a POV of their value
  • Must be able to travel to the Lahore office twice a week
  • Must be able to work between the hours of 2:00PM - 11:00PM PKT

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

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