Billing Operations Lead

Description

Reports To: Accounting Operations Manager

Department: Accounting

Position Status: Salary Exempt

Job Summary:

Responsible for ensuring the team supervised is handling the required auditing, submitting, and follow-ups required to meet the daily SLAs of Billing department.

What You'll Do:

• Works directly with National Account Teams.
• Ensure that customer billing requirements are met.
• Ensure NTE issues are addressed and adjusted.
• Communicates regarding all discrepancies found.
• Regarding fixing Unbillable items so invoices can be submitted.
• Help support team in regard to daily, weekly, and month end responsibilities.
• Performance management regarding employees assigned.
• Responsible for setting up new corporate customer billing requirements and documenting the process. As needed, attends customer training sessions, etc. to ensure that we are accurately meeting the customer’s needs.
• Works with the Accounts Receivable Specialist on resolving issues.
• Performs all other duties as assigned by management.
• Able to run daily reporting to support the team and individual functions including invoices not submitted and invoices with issues.
• Leading group supervising in regard to questions, workload distribution, and tasks.
• Cross training on all areas within billing team and relevant areas within the company to support the billing team efforts.
• Other duties as assigned by management.

What You Need:

• 3+ years of experience in billing, invoicing, finance, accounting.
• Proven experience coordinating multiple projects/assignments simultaneously and completing assigned tasks accurately and on a timely basis.
• Must demonstrate a strong attention to detail with excellent organization skills.
• Strong communication skills.
• Expected to cite examples of organization and time management/methods used to manage or prioritize workload demands.
• Demonstrated experience always maintaining a calm and professional demeanor, exercising excellent judgment, and maintaining a positive perspective in all situations.
• Must possess a strong work ethic and cite examples of experience working in an environment with a high degree of stress/time demands associated with heavy volumes and multiple demands.
• Proven experience identifying and solving problems while streamlining processes to continuously improve productivity and output.
• Demonstrated excellent verbal communication skills with experience and tactfulness in conveying information to and dealing with internal and external customers in a clear, focused, and concise manner.
• Demonstrated high level of initiative and proven ability to work independently with limited supervision.
• Demonstrate ability to delegate, coach, and direct individuals.
• Ability to document processes completed and understanding of what they are doing.
• Must have excel skills that include ability to work with functions at minimum.
• Lives Divisions Values Ð Passionate, Accountable, Committed, Trustworthy - demonstrating the values of Divisions through words, actions, and by example, fosters and environment that reflects the values of the company.
• Can manage the stress of a fast-paced environment.
• Can work effectively with others and independently.
• High school diploma or GED.
• More than basic understand and working knowledge of excel Ð including but not limited to the ability to work with formulas (creating), macros, and multiple tabs in workbooks.
• Working knowledge of Microsoft Office Applications (Outlook, Teams, Word, PowerPoint).
• Experience in NetSuite a plus.
• May require extended hours during peak workloads or special projects.
• Ability to sit at a desk for extended periods of time.
• Ability to manage the stress of a fast-paced environment.
• Ability to meet the in-person requirements of the team and/or business needs.

What You'll Get:

At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.

Some of our many benefits include:

• Health, dental and vision coverage on day 1.
• Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
• Paid Primary and Secondary Caregiver leave.
• Employee Assistance Program to assist with everyday challenges.
• Paid time off to volunteer.