Business Analyst

ABOUT OPORTUN

Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its 2.0 million members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $16.6 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.

WORKING AT OPORTUN

Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.

Business Analyst role

The Business Analyst role aids the entire Member Operations organization, formed by the Originations, Collections, Member Insights, Business Controls and Solutions & Support Services centers of excellence, by leveraging business insight with data analysis skills to make knowledgeable recommendations for business decisions.

Business Analysts are integral in implementing and managing incentive compensation plans that motivate and reward employees to achieve sales performance. Business Analysts are in constant contact with English-speaking C-level and upper management executives.

RESPONSIBILITIES:

• Implement and manage the Incentive Compensation Program.
• Gather, clean and transform data from various sources to ensure accuracy for analysis.
• Identify patterns, trends and relationship within data to conduct data analysis.
• Present findings in a clear and concise manner through dashboards, reports and presentations.
• Participate in monitoring and measuring the satisfaction of the need for information from internal and external users
• Work collaboratively with peers and other business partners to complete projects, resolve dependencies, and implement performance reports.

ADDITIONAL COMMENTS perform special projects, participating or acting as project manager and additional duties and responsibilities as required. Where applicable and when performing the responsibilities of the job
 

REQUIREMENTS:

• English speaking (90% written and verbal)
• Conceptual and practical thinking.
• Broad knowledge of, and the ability to write and apply advanced business analysis concepts, practices, and procedures related to assigned area
• Ability to communicate effectively through excellent verbal and written communication skills, including clear and compelling data visualization.
• Detail analysis oriented, and ability to grasp new concepts and ideas quickly
• Computer literate with advanced proficiency in Microsoft Office applications including Excel, Outlook, SQL, Power BI, Talend and applications utilized in the assigned line of business.
• High sense of urgency and focus on the assigned functions
• High orientation to satisfaction with internal and external customer.

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We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

California applicants can find a copy of Oportun's CCPA Notice here:  https://oportun.com/privacy/california-privacy-notice/.

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).