Business Analyst - Threat Management Platform | Remote

At Optiv, we’re on a mission to help our clients make their businesses more secure. We’re one of the fastest growing companies in a truly essential industry.

In your role at Optiv, you’ll be inspired by a team of the brightest business and technical minds in field. We are passionate champions for our clients and know from experience that the best solution for our clients’ needs come from working hard together. As part of our team, your voice matters, and you will do important work that has impact, on people, businesses, and nations. Our industry and our company move fast, and you can be sure that you will always have room to learn and grow. We’re proud of our team and the important work we do to build confidence for a more connected world.

As a Threat Management Platform Business Analyst, you’ll play a pivotal role in supporting and enhancing our cybersecurity reporting ecosystem through the strategic management of the PlexTrac platform. You’ll analyze business processes, identify areas for improvement, and develop strategies to boost efficiency and productivity. This role is ideal for someone with 1 - 4 years of experience in cybersecurity or platform support who’s passionate about operational excellence, automation, and collaborative problem-solving. You’ll serve as the platform strategist, responsible for managing, optimizing, and evolving platform to support streamlined cybersecurity reporting and threat exposure workflows.

Who we are looking for:

• Serve as the primary point of contact for user onboarding, access management, and platform-related support.
• Gather and document detailed business and technical requirements for platform enhancements.
• Create and maintain documentation including business processes, user stories, and platform configurations.
• Identify repetitive reporting and workflow processes within security teams that can be centralized or automated using platform.
• Collaborate with Penetration Testers to translate technical assessment data into standardized, actionable reports and dashboards.
• Partner with Project Managers and Delivery Managers to refine platform requirements and improve user experience.
• Map current reporting workflows and propose future-state models that leverage platform’s capabilities.
• Participate in testing and validation of new features, workflows, and integrations.
• Conduct demos and walkthroughs of platform features for internal teams and new users.
• Provide regular updates to stakeholders on platform performance, usage trends, and enhancement roadmaps.

How you’ll make an impact:

• 1 - 4 years of experience in business analysis, platform enablement, or cybersecurity operations, ideally involving reporting or threat exposure management tools.
• Ability to gather, document, and translate business and technical requirements into actionable platform configurations and workflows.
• Experience conducting stakeholder demos, onboarding users, and managing access controls across enterprise platforms.
• Strong communication and facilitation skills to bridge gaps between technical teams, business stakeholders, and service delivery managers.
• A passion for improving security workflows and a curiosity for how platforms like PlexTrac can be leveraged for automation and efficiency.
• Analytical mindset with strong problem-solving skills and the ability to identify opportunities for process improvement and platform optimization.

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups

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• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)