Business Systems Analyst (RPA, Automation)

Position Overview

We are looking for a dynamic and detail-oriented Business Analyst with a strong focus on automation and IT integration to join our team. This role is pivotal in identifying automation opportunities, gathering and analyzing business requirements, and translating them into technical solutions that drive operational efficiency and innovation.

Responsibilities
 

• Drive automation opportunity identification and assessment within the Business and IT organizations 

• Responsible for the definition, design, configuration, test, deployment and integration of new, modified and/or enhanced automations 

• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis

• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs

• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements

• Represents the needs of the business, function, or geography on a project by project basis to ensure consistency between business requirements and technical design

• Drive and challenge business units on their assumptions of how they will successfully execute their plans

• Develop requirements specifications according to standard templates, using natural language

• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs

• Be the liaison between the business units and technology teams and support teams

• Establish and maintain relationships with key tactical leaders and business implementation leads. Use deep business knowledge of multiple businesses or sub domains to drive engagement for major Information Technology (IT) initiatives. Influence overall IT and business planning; engage in strategic business planning where there is IT impact

• Actively participates in IT projects to ensure that stakeholders are included appropriately and ensures that they receive sufficient and timely communications

• Establishes IT processes which are consistent with overall organization objectives. Contribute to enterprise-wide solutions that impact multiple businesses, functions, and/or countries

Minimum Qualifications
 

• Experience as a Business Analyst for a major set of applications or functions

• 1-3 years of experience as a Business Analyst

• Familiarity with RPA tools and processes is highly desirable

• Experience with multiple technologies which should include some of the following: .NET, SQL, Sharepoint, Javascript, OCR

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