Company:

Mercer

Description:

Mercer is seeking candidates for the following position based in the Warsaw office:

Client Solutions Specialist

 

Learn more about us:

Mercer, part of Marsh McLennan group, is a global HR consulting firm that advises clients on different aspects of human resources such as creating and managing remuneration systems and employee benefits, including employee insurance, healthcare, and retirement plans.  

With a diverse community of over 700 professionals from 26 nationalities in our Warsaw office. Specialist role in Client Solutions Team - CST, is a truly unique place. If you like genuinely multinational, multicultural and dynamic environment – this work offer is definitely for you. In this role you’ll have a chance to develop and maintain day-to-day relationships with Mercer’s clients and consultants in the compensation & benefits area for respective markets. Join our world, where economics and empathy make a difference in people’s lives.

 

 

In this role you will be responsible for:

• develop and maintain day-to-day relationships with a portfolio of membership clients from European markets

• addressing membership client's queries re. Mercer products/methodology and acting as first point of contact

• providing support in terms of basic data analysis/interpretation to clients

• delivering custom trainings, onboardings and Mercer tools demo to clients

• coordinating client's participation in Mercer remuneration surveys, ensuring their timely and quality data submission

• assisting consultants with sales activities (e.g. presentations, product information) and other ad hoc market requests 

 

We would like you to have:

• 1-3 years of experience in the areas of customer service

• fluent English is a must

• Proficiency in MS Excel

• Very strong organizational and project coordination skills

 

What makes the ideal candidate – but not required

• communicative/fluent German

• HR or Comp&Ben area experience

• Experience in sales and/or negotiations with Clients

• Analytical skills and a strong focus to detail

 

We offer:

• Competitive salary based on the employment contract

• Attractive benefits package

• Office in a modern and comfortable building in Plac Zawiszy area

• Excellent personal growth opportunities

• Truly international environment

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

 

Please send your application in English.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.