Clinical and Education Manager – Philips Oral Health Care

4 Minutes ago • 5-7 Years
Education

Job Description

As the Clinical & Education Manager, you will build advocacy for Philips Oral Health Care brands (Sonicare, ZOOM!) by strengthening credibility and reputation. You will design and deliver high-quality clinical training and education programs for regional teams and healthcare professionals, ensuring clinical content resonates effectively. The role involves supporting KOL programs, overseeing compliance training, and managing claim strategy and validation plans. You will also assist in organizing international events and symposia.
Good To Have:
  • Experience using AI-driven platforms or tools (e.g., adaptive learning systems).
  • Excellent presentation, facilitation, and interpersonal skills.
Must Have:
  • Lead and execute continuous education (CE) programs for dental professionals and students.
  • Develop and deliver comprehensive clinical & technical training programs for regional Key Opinion Leader and Professional Education Managers.
  • Develop and deliver training programs to improve overall competence of the Regional Field teams, including onboarding programs.
  • Enable Marketing Managers to develop their claim strategy and validation plans.
  • Manage the internal claim library and support regional claim translation.
  • Ensure publication of clinical studies in relevant dental journals and abstract creation.
  • Drive activation of clinicals (abstracts & publications) through toolkits and PR programs.
  • Develop compliance-focused training and playbooks aligned with transparency regulations.
  • Collaborate with Health Systems Clinical Partnership Department and the Digital Product Manager to co-create and implement digital solutions for KOL Management, Education and Payment systems.
  • Assist in organizing international KOL symposia & round tables and Global events.
  • Obsessed with the Dental Professional customer and building brand advocacy.
  • Impact maker: focused, decisive, and driven in work and stakeholder landscape.
  • Team player: believes success comes from strong team-up across functions & regions.
  • Strong clinical background with proven experience in designing and executing educational programs.
  • Ability to understand complex clinical and technical information and translate it into clear, engaging messages.
  • Takes pride in excellent execution and delivers work that drives results.
  • Efficient and knows what matters.
  • Minimum 5-7 years of experience in clinical education, preferably within the oral health, pharmaceutical, or medical device industries.
  • Strong understanding of clinical content development and product claims management and excellent regional activation.
  • Proven ability to design, develop, and deliver impactful training programs for diverse audiences.
  • Thrives within complex, matrix organizations and stakeholder environments.
  • Fluent in English.
  • University degree in Dentistry or equivalent experience in clinical marketing/education, medical affairs, or related area.

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Your role:

As the Clinical & Education Manager within the Global Health Care team, you will play a vital role in building and growing advocacy for our Philips Sonicare (power toothbrush & interdental solutions) and Philips ZOOM! (whitening solutions) brands by strengthening our credibility and trusted reputation across all touchpoints. You will design and deliver high-quality clinical training and education programs that elevate the expertise of regional teams and healthcare professionals worldwide, empowering them to become passionate advocates for our brand, ensure clinical content resonates effectively and you will support the infrastructure of KOL programs and oversee compliance training aligned with transparency regulations. You are a strategic thinker who also confidently takes hands-on responsibility for execution

Your key areas of responsibility:

Education & Training

  • Lead and execute continuous education (CE) programs for dental professionals and students.
  • Develop and deliver comprehensive clinical & technical training programs for regional Key Opinion Leader and Professional Education Managers (train the trainer) to enhance clinical knowledge and product expertise.
  • Develop and deliver training programs to improve overall competence of the Regional Field teams, including onboarding programs.

Claim Management

  • Enabling Marketing Managers to develop their claim strategy and validation plans.
  • Manage the internal claim library and support regional claim translation in collaboration with our legal department.
  • Ensure publication of clinical studies in relevant dental journals and abstract creation.
  • Drive activation of clinicals (abstracts & publications) through toolkits and PR programs.

Key Opinion Leader Program Support

  • Develop compliance-focused training and playbooks aligned with transparency regulations.
  • Collaborate with Health Systems Clinical Partnership Department and the Digital Product Manager to co-create and implement digital solutions for KOL Management, Education and Payment systems.

Events & Symposia Support

  • Assist in organizing international KOL symposia & round tables and Global events.

You're the right fit if:

  • You are obsessed with your customer (the Dental Professional) and see every single interaction as an opportunity to build our brand.
  • You are an impact maker: you focus, you choose, you drive — both in your own work and within the wider team & stakeholder landscape.
  • You are a team player: you realise that success doesn’t come from the individual, but comes from a strong team-up across functions & regions.
  • You have a strong clinical background, with proven experience in designing and executing educational programs.
  • You understand complex clinical and technical information and translate this into clear and engaging messages for diverse audiences.
  • You don’t settle for “good enough” — you take pride in excellent execution and deliver work that drive results.
  • You’re efficient because you know what matters — and what doesn’t.

Experience you bring:

  • Minimum 5-7 years of experience in clinical education, preferably within the oral health, pharmaceutical, or medical device industries (must).
  • Strong understanding of clinical content development and product claims management and excellent regional activation (must)
  • Proven ability to design, develop, and deliver impactful training programs for diverse audiences including KOLs, field teams, and healthcare professionals.
  • Experience using AI-driven platforms or tools (e.g., adaptive learning systems) is a strong plus.
  • You thrive within complex, matrix organizations and stakeholder environments (must)
  • Excellent presentation, facilitation, and interpersonal skills is a strong plus.
  • Fluent in English (required)
  • University degree in a relevant field such as Dentistry or equivalent experience in clinical marketing/education, medical affairs, or a related area.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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