About the Role:
As a Content Management Analyst, you'll embark on a rewarding journey to support our web content initiatives. Working closely with a team of seasoned professionals, you'll assist in shaping the digital presence of our organization by supporting content creation, proofing, and basic project coordination. Your contributions will play an essential role in enhancing user engagement and content effectiveness.
Key Responsibilities
- Research, analyze, and interpret federal and state tax forms to support AI model training and preparation.
- Draft, update, and maintain tax content and integration mappings, including validations, instructions, and process documentation.
- Collaborate with product managers, tax experts, and technology teams to ensure accurate tax form updates and mappings are documented for application development.
- Conduct quality reviews of tax content to ensure accuracy and consistency.
- Create, test, and validate AI models generated for specific tax forms.
- Document AI model tool usage, metrics, and related information for internal teams and client-facing materials.
- Work with other Wolters Kluwer teams to identify, review, and anonymize tax forms to be used to improve CCH Axcess and CCH Pfx Scan products.
Required Skills
- Strong analytical skills.
- Strong verbal and written communication skills.
- Ability to quickly learn new concepts as well as to learn and apply new tools.
Preferred Skills
- Familiarity with JSON and XML data formats.
- Experience working with technology development and QA teams in the design or test of commercial software applications.
- Experience with ProSystem or Axcess software is a plus but not required.
- Exposure to OCR technologies and AI tools is a strong advantage.
Qualifications:
Education:
- Minimum: High School Diploma
- Preferred: Associate or bachelor's degree in accounting, Finance, Math, or a related field, or equivalent experience
Other Relevant Experience, if Available:
- Income tax preparation experience in a public accounting firm or corporate tax department
- Software development experience related to tax applications
Essential Skills & Abilities:
- Quick learning and strong grasping capability
- Self-motivated and well-organized
- Commitment to delivering high-quality products
- Strong attention to detail
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.