Credit Controller

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Job Description:

Key responsibilities

• Establish and maintain regular communications with clients to facilitate timely payments.
• Notify debtors by letter, email, or telephone call of upcoming or outstanding invoices
• Arrange for account statements to be forwarded to clients each month, updating records when necessary
• Reply promptly to client questions and concerns received
• Resolve all issues raised internally and externally around outstanding invoices
• Highlight any customer related issue to senior management
• Notify any activity related to clients’ account, such as payments or purchasing activities
• Process irreconcilable debts, as in the case of bankruptcy, to be written off and archived
• Assist senior staff in preparing repayment plans and settlements with debtors, including fixing terms and conditions.
• Coordinating with other departments such as sales, invoicing and finance to handle all credit-related matters appropriate.
• Prepare reports for senior staff (monthly Aged Debtor report, DSO report)
• Assist with month end activities related to credit management reporting duties.
• Manage the requests from auditors related to clients’ account statement reconciliations and clients Masterfile updating.
• Manage, under the supervision of senior staff, credit insurance requests and credit exposures monitoring.

Requirements:

• 2/4 years previous experience in Credit Controlling roles.
• Bachelor’s degree in finance, accounting, business, or related field
• Fluent in English and Italian
• Proficient in Microsoft Office, particularly Excel
• Strong organizational and problem-solving abilities
• Analytical skills, accuracy, and thorough attention to detail
• Excellent verbal and written skills

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