Director, Global Services Sales

1 Year ago • 14 Years + • Sales

Job Summary

Job Description

Blue Yonder is looking for a Director, Global Services Sales to lead and scale three critical functions in India: Small Deal Desk, Services Inside Sales, and Proposal Factory. This role is crucial for shaping and executing the Go-To-Market strategy for Blue Yonder’s Professional Services, collaborating with sales, solutioning, delivery, and marketing. The ideal candidate will have strong experience in sales enablement, program management, and AI-driven content operations, with a passion for building new initiatives. Responsibilities include strategic leadership, team management, sales enablement, proposal factory oversight using Generative AI, managing small deal desk governance, designing GTM processes, cross-functional collaboration, and championing innovation in commercial processes.
Must have:
  • Lead India-based Services Inside Sales, Small Deal Desk, and Proposal Factory teams.
  • Build and manage high-performing teams, providing coaching and career development.
  • Guide Services Inside Sales in lead generation and early-stage qualification.
  • Oversee proposal development using Generative AI for RFPs.
  • Ensure quality SOW/CR documentation for small deals (<$100K).
  • Establish repeatable, scalable workflows and automation.
  • Collaborate with Sales, Pre-Sales, Legal, Delivery, and Customer Success.
  • Champion Generative AI and automation in commercial processes.
  • Bachelor's degree in business, marketing, supply chain, or related field.
  • 14+ years of experience in sales operations, leadership, or program management.
  • Proven experience setting up new teams or functions from scratch.
  • Strong people leadership skills and experience managing cross-functional teams.
  • Excellent communication, stakeholder management, and execution skills.
  • Ability to navigate ambiguity and drive results.
Good to have:
  • Familiarity with tools like Salesforce, Sales Navigator, and Gen-AI platforms.
  • Prior experience in sales, solution consulting, or customer success.
Perks:
  • Visible leadership role shaping Blue Yonder’s Services GTM model in India.
  • Opportunity to lead high-impact, high-growth initiatives.
  • Chance to innovate using cutting-edge AI technology.
  • Exposure to global stakeholders and career advancement.

Job Details

Role Overview:

Blue Yonder is seeking a high-impact Director – India Services Sales GTM Leader to drive and scale three key strategic functions: Small Deal Desk, Services Inside Sales, and the Proposal Factory. This role and these functions play a pivotal part in shaping and executing the Go-To-Market (GTM) strategy for Blue Yonder’s Professional Services, working across sales, solutioning, delivery, and marketing functions.

This is a hands-on leadership position ideal for someone with strong experience in sales enablement, program management, and AI-driven content operations, with a passion for building key initiatives from the ground up.

  • Strategic Leadership & Execution - Lead the India-based Services Inside Sales, Small Deal Desk, and Proposal Factory teams. Define goals, build processes, and align outputs to global sales and delivery objectives. 

  • Team Management & Scaling - Build and manage a growing team of high-performing professionals across the three functions. Provide coaching, resource planning, and career development support. 

  • Sales Enablement & Pipeline Generation - Guide the Services Inside Sales team in lead generation, outbound campaigns, and early-stage qualification through closure, of service opportunities across regions. 

  • Proposal Factory Oversight - Support end-to-end proposal development processes using Generative AI to accelerate RFP/RFI response creation, personalization, and quality improvement. 

  • Small Deal Desk Governance - Ensure high-quality, policy-compliant SOW/CR documentation for small-to-mid-size services deals (<$100K), driving faster time-to-contract and tighter forecasting support. 

  • GTM Process Design & Improvement - Establish repeatable, scalable workflows and automation across all three areas. Identify and implement tools (e.g., Salesforce, RFPIO, AI agents & content systems) that drive efficiency. 

  • Cross-Functional Collaboration - Work closely with Services Sales, Pre-Sales, Legal, Services Delivery, and Customer Success to streamline handoffs, align messaging, and ensure a unified customer experience. 

  • Innovation & Thought Leadership - Champion the use of Generative AI and automation in commercial processes. Bring fresh thinking to how we scale proposals and deal desk support globally. 

Preferred Qualifications & Experience: 

  • Bachelor's degree in business, marketing, supply chain or related field. 

  • 14+ years of experience across sales operations, leadership, or program management, preferably in SaaS, technology, or professional services 

  • Proven experience setting up new teams or functions from scratch 

  • Strong people leadership skills; experience managing cross-functional teams 

  • Familiarity with tools like Salesforce, Sales Navigator, and Gen-AI platforms 

  • Excellent communication, stakeholder management, and execution skills 

  • Ability to navigate ambiguity, set clear direction, and drive results in a fast-paced environment 

  • Prior experience in sales, solution consulting, or customer success is a strong plus 

 

What You’ll Gain: 

  • A visible leadership role helping shape Blue Yonder’s Services GTM model in India 

  • The opportunity to lead multiple high-impact, high-growth initiatives 

  • A chance to innovate using cutting-edge AI technology 

  • Exposure to global stakeholders and career advancement in a growing SaaS leader 

 

Our Values


If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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About The Company

We are a proven, passionate bunch of disruptors. Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet. Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor. Our people are smart, creative, rock stars with over 400 patents and 10,000 people years of domain expertise. Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential.™

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