Finance Operations Supervisor

We are looking for a Finance Operations Supervisor to lead our Finance Operations team in their journey of supporting and enabling our Sales and Delivery teams in Central Europe (DACH and Eastern Europe) in the fulfillment, financial compliance, and readiness of customer orders and interactions with our financial partners. As a front-line leader, you will streamline processes, optimize and automate workflows, and manage relevant KPIs, all while being actively involved in your team's daily activities, customer interactions, and operational performance analysis. You will work independently and collaborate closely with sales and delivery country leadership.

What we offer:

• Career Development and Training: At Tesla, you have the opportunity for personal and professional growth through regular performance reviews, targeted training programs, and educational opportunities (e.g., high-voltage training, management training)
• Company Culture: Immerse yourself in our inspiring company culture, where innovation, teamwork, and passion are at the heart of everything we do
• Innovative Projects and Technologies: You will have the chance to work on groundbreaking projects and technologies that are shaping the future of the automotive industry and sustainable energy
• Benefits and Perks: You can expect a competitive salary and benefits package, including Tesla stock options or a cash award, access to our corporate benefits program, 30 days of vacation, a 13th-month salary, as well as the option for a company pension plan and a subsidy for the Germany ticket
• Engaged Team and Positive Work Environment: Work in a dedicated and motivated team, known for its great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy

• Develop, lead and manage a team of Financial Operations Specialist to ensure financial compliance and efficient order clearance of our incoming retail and B2B orders
• Manage and reduce our Accounts Receivable and Funding Delay metrics while driving compliance of payment terms of our Financial and Enterprise partners by setting up the necessary processes, data analysis, and team structure in cooperation with our field and B2B Sales teams
• Drive Financial compliance and process automation to reduce the order error rate and increase our speed of customer delivery by introducing new systems, processes, and products to our regional markets and Finance teams
• Partner with our Sales Programs teams for the definition and operational introduction of new campaigns, price changes and Financial products and services for our customers
• Identify, define, and implement system, process, and workflow optimizations to enhance customer fulfillment time, reduce order error rate, and improve overall financial compliance
• Establish strong relationships with Sales and Service leaders and teams across retail and B2B to support our customers in their sales and delivery journey as well as train our field teams in the interaction and compliance of our financial processes and products
• Champion the rapid adoption of new digital tools within your team and collaborate with EMEA and product stakeholders on continuous improvement
• Professionally manage customer and stakeholder escalations, driving toward resolution that ensures swift execution and customer satisfaction