Gaming Localization Project Manager

2 Months ago • All levels

Project Management

Job Description

The Gaming Localization Project Manager is responsible for managing and delivering game localization projects from start to finish. This role involves accountability for project administration, schedules, budgets, and client communications. The project manager will provide client support for localization challenges, gather information, propose solutions, and report to clients to ensure satisfaction. Key responsibilities include confirming instruction clarity, liaising with clients and account executives, negotiating rates and deadlines with linguists, utilizing CAT tools for consistency, managing reference materials, communicating issues promptly, collaborating with other departments like QA, performing final quality checks, billing projects accurately and on time, using data analytics for decision-making, building relationships with global linguists, providing feedback, managing compliance reports, resolving client complaints, executing complex projects, understanding the gaming industry, recommending process improvements, assisting colleagues, and performing all duties independently while staying current with best practices and tools.

Must Have:

Manage game localization projects from start to finish
Ensure project administration, schedule, budget, and client communication
Provide client support and troubleshoot localization issues
Confirm clarity of instructions and liaise with clients/account executives
Negotiate rates/deadlines with linguists
Use CAT tools for consistency
Communicate project issues promptly
Liaise with other departments (e.g., QA)
Perform final quality checks
Bill projects accurately and on time
Use data analytics for decision-making
Build relationships with contract linguists
Provide feedback to linguists
Manage compliance reports and sanctions
Resolve client complaints and implement systemic changes
Understand the gaming industry
Recommend process improvements
Perform duties independently and escalate issues constructively
Stay current with best practices and tools
Display consistency in attitude and quality of work

Add these skills to join the top 1% applicants for this job

data-analytics

game-texts

quality-control

lqa

Overview

Gaming Localization Project Managers will be responsible for managing and delivering game localization projects, Gaming Localization Project Managers independently execute all projects from start to finish and serve as a single point of accountability for their successful completion, including responsibility for administration, schedule, budgets and client communications. Gaming Localization Project Managers will provide client support on challenging game localization problems in a dynamic and exciting environment, and will gather information, propose solutions and report regularly to our clients, going above and beyond to make sure they are happy with our services. They have a passion for excellence and want to help make better games.

Description

• Confirm clarity of instructions prior to initiating project workflow, liaising with Account Executives/Client Services/Clients to modify/correct project instructions/parameters as needed

• Coordinate with Account Executives/Client Services to educate/advise clients regarding the best way to

accomplish their goals for individual projects – engaging clients directly as required

• Negotiate rates and deadlines with contract linguists in order to maximize profitability and project completion speed

• Use computer assisted translation tools whenever possible to maximize consistency and profitability

• Use appropriate reference materials/glossaries as needed to maximize consistency and quality

• Communicate any issues/problems/delays/additional information to Account Executives/Client Services/Clients on an immediate basis and work to troubleshoot any issues that arise

• Effectively liaise with other departments that are essential parts of the project workflow (for instance, Quality Managers, Localization QA Teams, etc.)

• Perform a Final Eye quality check and issue a quality score for the Quality Manager prior to sending a job out

• Return completed projects to Account Executives/Client Services on time or early

• Bill projects completely and accurately within 24 hours of project completion, complying with all appropriate regulations and processes

• Regularly use data analytics to track the progress of their initiatives, make business decisions, and assess the success of their efforts in a tangible manner

• Establish and maintain working relationships with contract linguists located around the world

• Consistently give both positive and negative feedback

• File compliance reports as needed for substandard work performed and work with Quality Assurance to impose appropriate financial sanctions in those cases

• Investigate/resolve client complaints, problem solve and work with Quality Assurance/Management to ensure that appropriate systemic changes are implemented to ensure that any problems that occurred cannot be repeated

• Based on management approval, execute sample jobs and/or projects with a higher level of complexity/difficulty

• Work to understand and be knowledgeable about gaming clients, including current events, business trends and industry leaders

• Make recommendations to the manager on ways to improve any processes, etc. as part of TransPerfect’s commitment to continual improvement

• Provide assistance to others when able and as needed

• Perform all duties independently without extra support, maximize manager’s check-ins and escalate issues to the manager in a constructive way

• Retain, apply, and stay current on best practices, processes, technologies, and tools needed to produce work to the highest standard

• Display consistency in terms of attitude, quality of work and approach to their colleagues

• Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor

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