Head of Operations - Cold Chain
Job Summary
Job Description
Ninja Xpress, a leading last-mile delivery service in Indonesia, is seeking to build a talent pool for its upcoming Cold Chain Project. This project aims to enhance logistics infrastructure for temperature-sensitive goods across Indonesia, focusing on end-to-end cold chain network development, including warehousing, transportation, and last-mile delivery. They are looking for experienced professionals passionate about cold chain logistics, supply chain innovation, and operational excellence. Ideal candidates will have a proven track record in start-up or tech-driven logistics, experience scaling logistics networks, be agile and hands-on leaders, and possess a process-oriented yet innovative mindset.
Must have:
- Proven track record in start-up/tech logistics
- Experience scaling logistics networks
- Agile and hands-on leadership style
- Process-oriented and innovative
2 skills required
Job Details
About Ninja
Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.
Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.
About Cold Chain Project
- We are embarking on an exciting Cold Chain Project aimed at strengthening our logistics infrastructure to support temperature-sensitive goods across Indonesia. This initiative focuses on developing an end-to-end cold chain network—spanning warehousing, transportation, and last-mile delivery—to ensure quality, safety, and compliance for perishable products such as food, pharmaceuticals, and other critical temperature-controlled items.
- As we gear up for this strategic expansion, we are actively building a talent pool of professionals who are passionate about cold chain logistics, innovation in supply chain management, and driving operational excellence. If you're experienced in cold chain operations, temperature-controlled transport, refrigeration technologies, or strategic logistics planning, we want to connect with you!
What We Are Looking For
- We are building a talent pool of professionals to support our upcoming Cold Chain Project. We're seeking individuals who are ready to make an impact in a dynamic and fast-paced environment:
- Head of Operations – With a proven track record in start-up or tech-driven logistics companies.
- Scale-Up Experience – Someone who has built or scaled logistics networks from the ground up.
- Agile & Hands-On Leader – Comfortable in a fast-moving, ever-changing environment, with the ability to lead cross-functional teams.
- Process-Oriented, Yet Innovative – Strong in structuring SOPs and optimizing processes, while also driving continuous improvements and innovation.
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