Insurance Operations Associate

Skill required: Retirement Solutions - Policy Servicing

Qualifications:Any Graduation

Years of Experience:1 to 3 years

What would you do? Tower: UK Life and Pensions-Policy Administration

What are we looking for? Skillset: • Graduate in any stream. • Open to flexible shifts based on business requirements. • Good verbal & written communication skills • Good typing skill and attention to detail. • Good time management skills. Ability work independently Must have/ minimum requirement • Minimum of 2 years’ experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered. • Strong analytical and comprehension skills with the ability to interpret information accurately and draw meaningful insights. • Proficient in Microsoft Office tools, including Excel, Word, and Outlook, for reporting, documentation, and daily operations.

Roles and Responsibilities: •Roles & Responsibilities: • Process a variety of Life and Pensions policy administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements involving additions, deletions, or modifications of policy provisions. • Review policy requests for accuracy and completeness, initiate processing, and request additional information or documentation when required. • Coordinate with internal and external stakeholders to ensure timely and accurate execution of policy updates and service requests. • Ensure full compliance with all applicable regulatory requirements, company procedures, and State/Local laws. • Investigate and respond to queries from Business Partners and Client Support Teams with minimal turnaround time, maintaining service-level expectations. • Actively contribute to process improvement initiatives and automation projects, helping to enhance overall efficiency and accuracy. • Maintain strict adherence to established Quality Control standards, ensuring high-quality and error-free outputs. • Apply strong organizational and prioritization skills to effectively manage high-value transactions and time-sensitive tasks. • Balance and complete daily BAU activities alongside assigned projects and responsibilities, ensuring all deadlines are met.

Qualification

Any Graduation