Job Description
Paytm, India's leading mobile payments and financial services company, is seeking a KAM(GT) - Team Lead - EDC for its EDC Retail team in Indore, Madhya Pradesh. This role focuses on increasing sales of EDC devices to merchants, involving physical movement in micro markets, identifying quality merchants, and ensuring proper onboarding to minimize fraud. The incumbent will also resolve high-risk issues, seek references, and collaborate with internal teams to address technology bottlenecks. Strong B2B field sales, communication, and negotiation skills are essential.
Good To Have:
- Understanding of Technology and User Experience.
- Proactive approach to experimentation and continuous improvement.
- Ability to act as a brand ambassador for Paytm.
Must Have:
- Increase sales of devices to merchants.
- Conduct physical field sales in micro markets.
- Ensure quality merchant onboarding to minimize fraud.
- Adhere to risk guidelines and resolve issues.
- Engage with internal teams to identify technology bottlenecks.
- Identify and meet potential clients, leveraging network.
- Experience in B2B field sales, cold calling, pre-sales, and lead generation.
- Strong communication, sales, and negotiation skills.
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team:
EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.
Expectations/ Requirements
- The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.
- The role will require physical movement into micro markets, identifying and selling to good quality merchants.
- Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding
- Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.
- Seek references of other good merchants from the converted clients
- Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.
- Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!
Superpowers/ Skills that will help you succeed in this role
- Identify and meet potential clients by growing, maintaining and leveraging your network.
- Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation
- Understanding of Technology and User Experience
- Should possess good communication, sales and negotiation skills
- Willingness to experiment and improve continuously
Education:
Applicants must possess bachelor’s degree or above.
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