Key Account Manager

15 Minutes ago • 3 Years +

Job Summary

Job Description

As Key Account Manager at TVH, you play a vital role in supporting the growth and retention of major client accounts. The role requires understanding client needs, and actively contributing to sales growth through relationship-building and solution-oriented support.

Must have:

Support planning and execution of sales strategies for key accounts.
Build and nurture long-term client relationships through regular engagement and proactive communication.
Act as a first point of contact for client inquiries and resolve routine issues effectively.
Prepare for and participate in client meetings, leveraging standard materials.
Implement contact plans for product launches and sales initiatives.
Engage with prospective clients through campaigns, trade shows, and referrals.
Perform and monitor the use of CRM systems for accuracy and compliance.
Address standard issues and escalate complex problems when needed.
Ensure all activities comply with company policies and relevant regulations.
Participate in training, coaching, and development activities.
Stay informed about industry trends, technologies, and professional standards.
At least 3 years experience managing (large) accounts, preferably in an industrial sector.
Flexible to travel as you cover the whole of the UK and Ireland.

Good to have:

Experience in the MEWP business

4 skills required

4 skills required for this role

Add these skills to join the top 1% applicants for this job

ms-office

communication

game-texts

microsoft-office

Job Details

Your role and responsibilities

Support planning and execution of sales strategies for key accounts. Help identify client goals and assist in aligning solutions to meet their business objectives.
Build and nurture long-term client relationships through regular engagement and proactive communication. Act as a first point of contact for client inquiries and resolve routine issues effectively.
Prepare for and participate in client meetings, leveraging standard materials to assess client interests and provide relevant product information.
Implement contact plans for product launches and sales initiatives. Engage with prospective clients through campaigns, trade shows, and referrals.
Perform and monitor the use of the CRM systems for accuracy and compliance. Address standard issues and escalate complex problems when needed.
Ensure all activities comply with company policies and relevant regulations. Seek approvals where required.
Participate in training, coaching, and development activities. Stay informed about industry trends, technologies, and professional standards.

How to succeed / Your profile

At least 3 years experience managing (large) accounts, preferably in an in industrial sector. Experience in the MEWP business is an absolute plus.
Strong communication and interpersonal skills
Ability to manage multiple priorities and adapt to change
Proficiency in CRM systems and Microsoft Office Suite
Flexible to travel as you cover the whole of the UK and Ireland.
Fluent in English
Customer Focus
Problem Solving & Complexity Management
Planning & Prioritization
Relationship Building
Business Insight

#LI-MK1