Operations & Engagement Coordinator

🚀 We are looking for a talented Operations & Engagement Coordinator to join our team working across Devoted Studios and Fusion. 🚀

Join our dynamic team as an Operations & Engagement Coordinator at Devoted Studios, where you'll play a key role in shaping our employee experience and supporting a vibrant, growing, remote-first studio. You’ll manage everything from onboarding and offboarding processes to team engagement activities, ensuring smooth operations across HR platforms like Jira, Thinkific, and People Force. If you're passionate about fostering a positive workplace culture, have a knack for organization, and thrive in a fast-paced, ever-evolving environment, this is the perfect opportunity to grow with us. Help us create an exceptional experience for our team, all while driving meaningful impact across multiple exciting projects!

👩‍💻 This is a remote, full-time contracted position. Please provide your resume in English.
🌍 We're open to candidates from Canada, Latin America, or in Europe.

Responsibilities

• Oversee end-to-end onboarding and offboarding processes, including Jira task management.
• Prepare and conduct onboarding meetings and materials, trial period closures and exit interviews.
• Coordinate courses, workshops, coaching sessions and assist in facilitating the performance review process.
• Ensure employee satisfaction and engagement by regularly conducting surveys and analysing results to drive improvements.
• Manage and track Out of Office procedures, coordinating with Finance for related payments.
• Manage studio activities for worldwide remote employees, including team engagement events like coffee meetings and book clubs.
• Track and manage merchandise orders, coordinate with Finance to process payments, and ensure timely delivery to employees.
• Update and maintain various company platforms (Jira, Thinkific, People Force, Confluence) for HR processes.

• 4+ years of experience in operations or HR coordination or in a fast-paced environment.
• Proactive and solution-oriented with a focus on improving onboarding, training, and internal communication processes
• Ability to manage confidential information with integrity and professionalism.
• Attention to detail in managing reports, tracking employee progress, and monitoring attendance.
• Experience in onboarding new hires.
• Experience in engagement programs is considered an asset.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Ability to handle conflict resolutions and facilitate team engagement.
• Experience with Operations/HR software such as Jira, People Force, Confluence and learning management systems (Thinkific).
• A passion for video games is considered an asset.

Why Join Us?

We offer:

• Competitive salary in USD with paid vacation and personal days to support your well-being.
• Flexible remote work – set your own schedule and maintain work-life balance.
• Exciting projects – work on high-profile international game production tasks alongside industry leaders.
• A supportive team – collaborate with passionate professionals, share knowledge, and grow your skills.

• Professional growth opportunities – advance your career with access to global projects and innovative challenges.
  
  This is a remote, full-time contracted position.
  

We provide equal opportunities and all qualified applicants will receive consideration without regard to race, ethnicity, religion, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all individuals and we encourage diverse candidates to apply.