Operations Senior Analyst

Role Overview

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Guided by our core values, we help companies across every industry blaze new trails and connect with customers in new ways.

We are seeking a highly analytical, collaborative, and articulate Senior Analyst to join our GTM Planning Applications team. In this role, you’ll combine business analysis, data-driven insights, and systems expertise to influence the strategic roadmap of Salesforce’s Sales Distribution organization. With high executive visibility, this is an opportunity to shape how Salesforce scales and operates at a global level.

Responsibilities

• Partner with leadership to align application roadmaps with Salesforce’s strategic objectives.
• Conduct detailed analysis of business processes and system architecture to identify gaps, inefficiencies, and opportunities for improvement.
• Deliver high-visibility insights and recommendations to the SVP of Sales Distribution and other senior stakeholders.
• Provide operational support to GTM planning processes, ensuring accuracy, efficiency, and scalability.
• Collaborate cross-functionally with Sales, Operations, IT, and other teams to design and implement scalable solutions.
• Create clear, compelling presentations that translate technical analysis into actionable business recommendations.

Required Qualifications

• 3+ years of experience in business analysis, operations, or strategy roles.
• Strong analytical skills with the ability to structure complex business problems into data-driven solutions.
• Proficiency in Excel and data analysis; ability to synthesize findings into clear narratives.
• Excellent verbal and written communication skills, with the ability to present to senior executives.
• Demonstrated curiosity, initiative, and the ability to work independently while knowing when to seek guidance.

Preferred Qualifications

• Experience in Sales Operations, GTM strategy, or management consulting.
• Familiarity with Salesforce systems, GTM planning tools, or large-scale business applications.
• SQL or data visualization skills (Tableau, Einstein Analytics, or similar).
• Strong business acumen and ability to connect operational analysis to organizational strategy.
• Experience working in global or highly cross-functional environments.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

For Washington-based roles, the base salary hiring range for this position is $101,900 to $140,200.

For Illinois based roles, the base salary hiring range for this position is $101,900 to $140,200.