Operations Support Specialist, Crozier

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Do you believe art has the power to change the way we see the world? If so, you understand the important role of everyone who touches art in all its forms, and we’d welcome your application to join Crozier Fine Arts’ dynamic and growing team.

Come join us in unlocking the power of art preservation at its finest. From million-year-old fossils to priceless art and timeless artifacts, Crozier revolutionized global art logistics. Our art-handling expertise has earned the trust of artists, collectors, dealers, galleries, and museums worldwide for four decades.

We aim to be the primary service provider for the people and entities responsible for the care, movement, and long-term preservation of art and culture.

To that end, our Operations Support Specialist is responsible for providing cross functional support to both our internal team and clients. This candidate will be focused on logistical coordination, documentation, scheduling, data entry, and general office management to ensure smooth execution of daily operations.

RESPONSIBILITIES

• Provide administrative support to warehouse and transportation teams, including preparing and managing documentation, maintaining spreadsheets, filing, and handling inbound/outbound shipments
• Greet clients, manage incoming phone calls and emails, coordinate delivery appointments, and maintain the team calendar
• Input/update database records for inventory, shipments, and collection management activities
• Contact part-time team members to confirm scheduling and assist in maintaining workforce coordination
• Responding to customer inquiries, resolving service issues, assisting with creation of estimates and invoices, and ensuring payment received
• Coordinate with internal teams to ensure alignment on service schedules and operational needs.
• Communicate scope changes or adjustments to all stakeholders
• Oversee supply purchasing and vendor coordination for facility maintenance and custodial services
• Manage client storage agreements, including onboarding, vacate processes, and account closures
• Support general office functions, including expense reporting, generating purchase orders, and handling special project support

QUALIFICATIONS

• 2+ years of administrative or operational support experience; background in logistics, warehousing, or fine arts is a plus
• Strong attention to detail, multitasking, and organization abilities in a fast-paced environment
• Excellent verbal and written communication skills, with a client-centric approach
• Proficiency in Google Suite Apps (Gmail, Drive, Meet, Calendar, Chat, Docs, Sheets,); database and inventory software experience preferred

WHAT WE OFFER

• An ever-evolving global organization focused on transformation and innovation
• A support system in which you can voice your opinion, share feedback, and be your authentic self
• Global connectivity to learn from teammates who share your passion for art
• Competitive benefits to support your career, family, personal wellness, and financial wellbeing
• Pay: Starting at $21.00/hr, Paid Bi-Weekly
• Schedule: Monday through Friday, 8AM to 5PM
• Location: Las Vegas, NV

Elevate the power of your work. Let’s begin the conversation.

ABOUT US

Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections. Ultra High-resolution 3D scanning, digitization, and archival solutions are some of the specific services provided through Crozier’s affiliation with Iron Mountain.#Crozier #LI-DNI

Reasonably expected salary range: $43,500.00 - $54,400.00

Category: Customer Support

Who We Are

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

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