Partner Enablement Specialist

What We Do

Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including Activision, Bigo, Electronic Arts, Moonton, and Riot Games—to grow their revenue and audiences worldwide.

Our suite of solutions includes Custom Commerce, a fully customizable web store; Codapay, enabling seamless direct payments through API integration on publishers’ websites; Codashop, the go-to marketplace for millions of gamers to purchase in-game content; and Distribution, extending Codashop content through our network of trusted commerce partners.

Headquartered in Singapore with a team of 400+ Codans, Coda has been recognized as an industry leader, named an APAC High Growth Company (2023) by Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader on Fortune’s Fintech Innovation Asia list (2024), and listed among The Straits Times Fastest Growing Fintechs (2024).

For more on how Coda helps publishers grow faster and smarter, visit coda.co

.

Responsibilities

• Communicate and collaborate effectively with internal and external stakeholders, ensuring clear and concise information exchange.
• Provide high-quality and responsive support to internal teams and external partners. This includes coordinating issue resolution and managing daily operational requests for Codashop/Custom Commerce, such as new product launches, product detail maintenance, and promotional activities.
• Partner closely with internal stakeholders (Product, Engineering, Marketing, Commercial, Pricing, and Support teams) to ensure all requests are processed efficiently and on time.
• Support external publishers with their daily operational requests.
• Prepare comprehensive reports and analyses to inform team strategies and decisions.
• Create and maintain up-to-date documentation and processes to ensure operational efficiency and knowledge sharing.
• Contribute to the team's success by performing other duties as assigned.

Requirements

• Minimum of 1+ years of experience in e-commerce operations.
• Able to understand and communicate in English for daily work interactions.
• Hands-on experience with Content Management Systems (CMS) is a significant plus.
• Basic understanding of HTML, Scripting languages, or Python.
• Computer literate with foundational familiarity in programming or markup language syntax.
• Proactive and highly organized, with the ability to manage multiple projects and tasks simultaneously.
• Strong problem-solving skills and a keen eye for detail.A strong project management orientation, including the ability to proactively identify and address potential issues before they escalate, and effectively facilitate discussions with relevant stakeholders to find solutions.
• Willingness to work in shifts.

Working at Coda

With Codans spread across over 20 countries worldwide, our fast-paced, challenging, and highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact.

If you have a passion for pushing boundaries and thrive on continuous improvement through experimentation, we would love to hear from you!

Our Perks*

Wellness Boost: Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter!

Customized Benefits: Tailor your benefits with our flexible plan.

Growth Opportunities: Unlock your potential through clear progression paths.

Skill Development: Access training resources to fuel your personal and professional growth.

Volunteer Time Off: Enjoy paid time off to make a difference in the world through volunteering.

Family Support: Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.

Benefits are reviewed and updated on a yearly basis

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.

Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

Apply for this job