Principal Product Engineer

1 Year ago • 7-7 Years • $136,500 PA - $253,500 PA

Product Management

Job Description

The Principal Product Engineer will be responsible for installing, troubleshooting, and maintaining Cadence hardware emulation platforms. This role serves as the hardware technical representative, providing proactive onsite support to end-user customers both domestically and internationally. The primary focus will be supporting the Atlanta data center, with additional support for other locations in the eastern United States. Responsibilities include identifying, analyzing, and repairing hardware, firmware, network, and other issues, as well as scheduling part replacements and maintenance with customers. The position relies on experience and judgment to achieve goals and ensure customer satisfaction. The role involves planning and installation of new equipment, reconfiguring existing equipment, and escalating issues when appropriate. A strong, supportive relationship with customers is essential, along with maintaining inventory control and collaborating with the Field Service team to enhance processes.

Good To Have:

Debugging and repair in a board/system level environment
Experience with liquid cooled systems and associated repairs
Experience with Linux Shell Skills (grep, sed, awk, find, etc.)
Experience with server scripting tools (perl/bash/sh/tcsh/csh)
Experience with networking installation/configuration
Experience troubleshooting network issues

Must Have:

BS with 7 years experience or MS with 5 years or PhD with 1 year
Good written and verbal English communication skills
Minimum working knowledge of Linux/Unix
Strong hardware and software troubleshooting skills
Strong documentation skills
Able to lift 35 lbs
US driver's license
Willingness to travel domestically

Perks:

Full training will be provided
Incentive compensation: bonus, equity
Paid vacation and paid holidays
401(k) plan with employer match
Employee stock purchase plan
Variety of medical, dental and vision plan options

Add these skills to join the top 1% applicants for this job

communication

problem-solving

game-texts

networking

linux

unix

shell

perl

bash

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

The Principal Product Engineer will install, troubleshoot, and maintain Cadence hardware emulation platforms. This person will serve as the hardware technical representative providing pro-active onsite support at end user customer locations both domestic and international. This person's primary responsibility will be supporting the Atlanta data center but other locations as well in the eastern US. Identifies, analyzes and repairs hardware, firmware, network and other issues. Schedules part replacements and maintenance with customers as needed. Relies on experience and judgment to accomplish goals and ensure customer satisfaction.

Reports to Field Service Engineering Director.

Location: Atlanta

Responsibilities:

Primary contact for all hardware related issues
Planning and Installation of new equipment; reconfiguring existing equipment
Troubleshoot/diagnose and repair hardware and other problems, escalate issues when appropriate
Document all work processes as required
Establish a strong supportive relationship with customers
Inventory control
Work with Field Service team and other Cadence groups to improve processes and procedures

Position Requirements:

BS with a minimum of 7 years of experience OR MS with a minimum of 5 years of experience OR PhD with a minimum of 1 year of experience
Good written and verbal English communication skills
Minimum working knowledge of Linux/Unix
Strong hardware and software troubleshooting skills
Strong documentation skills
Must be able to lift 35 lbs
US drivers license
Willingness to travel domestically including for short notice emergency service events

Full training will be provided, however any experience in the following areas would be advantageous:

Debugging and repair in a board/system level environment.
Experience with liquid cooled systems and associated repairs
Experience with Linux Shell Skills (use grep, sed, awk, find, etc)
Experience with server scripting tools including perl/bash/sh/tcsh/csh or some combination desired
Experience with networking including installation/configuration of routers, switches and firewalls.
Experience with troubleshooting network issues

The annual salary range for California is $136,500 to $253,500. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.