Principal Solution Engineer, Data Cloud

1 Month ago • All levels • Data Analysis

Job Summary

Job Description

Salesforce is seeking a Principal Solution Engineer for its Data Cloud team. This role involves driving customer success with Data, AI, CRM, and Trust, focusing on Salesforce Data Cloud, a hyperscale data platform built natively into Salesforce. The engineer will collaborate strategically with Account Executives to identify and develop industry-specific use cases, scale technical evaluations, and partner with product teams to advocate for key features. Responsibilities include conducting technical discovery meetings, integrating complex data architectures, and developing reusable technical assets to accelerate adoption. The ideal candidate will have experience in customer-facing solutioning for Data, Analytics, AI, and CRM, with full-stack technical qualifications and the ability to own technical relationships with C-level executives.
Must have:
  • Customer-facing solutioning for Data, Analytics, AI, and CRM
  • Full-stack technical qualifications (CRM, Data Architecture, AI/ML)
  • Experience owning technical relationships with C-level executives
  • Experience integrating complex data architectures
  • Skilled at guiding discovery conversations
  • Experience driving customer success in complex organizations
  • Persuasive verbal, written, presentation, and interpersonal communication skills
Good to have:
  • Hands-on expertise in cloud data platforms (Snowflake, Databricks, Big Query, RedShift)
  • Data analytics tools (Tableau, Looker, Power BI)
  • Data programming models (DataFrames, pandas)
  • AI experience (Python, R, Jupyter Notebooks)
  • Technical knowledge of the Salesforce platform

Job Details

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department Description

Delivering customer success with Data + AI + CRM + Trust is the unique value proposition for Salesforce and the Customer 360 Platform. Salesforce Data Cloud is a startup within Salesforce focused on next-generation technology at Salesforce, and the flagship innovation and hyperscale data platform built natively into Salesforce. We are creating a dynamic, constantly evolving environment where expertise in design, and technology is demonstrated every day to drive innovation.

As an SE in Salesforce Data Cloud you will bring a unique combination of executive-level presence combined with full-stack technical skills that ensure Data Cloud delivers value to customers integrated with complex customer data architectures!

Key Responsibilities

  • Arrange and conduct in-person & web-based meetings to drive the entire opportunity lifecycle from technical discovery to technical close

  • Collaborate strategically with Account Executives across the customer base and the sales organization to prioritize and develop Industry-specific use cases grounded in consistent architectures that have proven repeatability with customers

  • Implement programs to efficiently scale technical evaluation of Salesforce Data Cloud

  • Collaborate with Salesforce product teams to deeply understand Salesforce solutions and roadmap, and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback

  • Develop scalable, deployable, reusable, and relevant field enablement technical assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams

  • Partner with Product Marketing to advise messaging and sales plays across all of Salesforce

  • Deliver the overall Salesforce point-of-view for data strategy aligned to industry-specific use cases

Essential Requirements

  • Experience in customer-facing solutioning for Data, Analytics, AI and CRM

  • Full-stack technical qualifications (CRM, Data Architecture, AI/ML) combined with experience owning technical relationships with C-Level executives

  • Experience integrating complex data architectures to drive business value for customers

  • Skilled at guiding impactful discovery conversations to unveil multifaceted client needs and objectives

  • Experience driving customer success in large, complex selling organizations

  • Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organizations

Preferred Requirements

  • Hands-on expertise in modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift), data analytics tools (Tableau, Looker, Power BI), data programming models (DataFrames, pandas), and AI (Python, R, Jupyter Notebooks)

  • AI: Python/R, data wrangling, machine learning

  • Technical knowledge of the Salesforce platform

  • Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

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About The Company

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing wellanddoing good – you've come to the right place.

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