Production Technician

2 Weeks ago • All levels

About the job

Summary

As a Trek Production Technician, you'll perform a variety of bicycle repairs, aiming to complete over 50% of the team's total repairs. This lead technician role demands speed, accuracy, and high-quality work on even the most complex repairs. Strong technical skills are crucial, alongside excellent communication, leadership, and problem-solving abilities. The position offers a flexible schedule, potential for increased pay based on performance, minimal customer interaction, access to top-tier tools, and potential for paid travel to other Trek stores. You'll be responsible for troubleshooting and fixing bikes, ensuring customer satisfaction and maintaining a high level of service.
Must have:
  • Excellent bicycle repair skills
  • Strong communication & leadership
  • Problem-solving abilities
  • Attention to detail
  • Teamwork and positive attitude
Perks:
  • Flexible work schedule
  • Performance-based pay increase
  • Access to industry-leading tools
  • Potential for paid travel
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A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Description

As a Trek Production Technician, no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them. We are looking for a skilled technician who will complete more than 50% of the total repairs for the team. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.

What you’ll experience on the job:

  • Flexible work schedule

  • Opportunity for increased pay based on efficiency and production level

  • Minimal interaction with customers

  • Access to a full complement of the industry’s best tools

  • Potential for paid travel to other US based Trek Stores

What you’ll bring to the team

  • Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task

  • Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days

  • Top-notch communication skills

  • Impressive attention to detail and a love for tinkering ‘til you figure it out

  • Eagerness to learn the ins and outs of servicing bicycles

  • A desire to continually learn proper service methods and new technologies

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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