Program/Project Management Senior Analyst

undefined ago • 4-7 Years • Program Management

Job Summary

Job Description

Salesforce is the #1 AI CRM, leading workforce transformation in the agentic era. This role is part of the India Operations & Strategy Team, focusing on strategic planning, cross-team coordination, and ensuring project deliverables are met on time, within scope, and budget. The role also involves creating visually stunning and user-centric designs for digital and print media and presentations, continuously improving design skills, and acting as a liaison between stakeholders.
Must have:
  • Continuously improve design skills and tools to produce high-quality and innovative work
  • Design and develop engaging PowerPoint/Google Slide presentations for meetings, pitches, proposals, and reports
  • Act as a liaison between stakeholders, ensuring alignment and effective communication throughout the lifecycle of the program
  • Oversee multiple projects, ensuring program goals are reached
  • Design high-quality visual assets for digital platforms, including websites, email templates, and social media graphics
  • Collaborate with internal teams to understand content goals and translate them into visually impactful slides
  • Create aesthetically pleasing presentations for use to external and internal audiences
  • Develop engaging print materials such as brochures, flyers, posters, and banners
  • Maintain consistency in branding, color palettes, fonts, and overall aesthetics across presentations and digital collateral
  • Help evolve and enhance the company’s brand identity through creative and innovative design work
  • Serve as the main point of contact for stakeholders, including senior leadership, project teams, and external partners/vendors
  • Participate in regular program and project review meetings, providing updates on progress, risks, and dependencies
  • Ensure clear communication between all parties and resolve conflicts or issues that arise during the course of the program
  • Oversee the successful delivery of individual projects within the program, ensuring that they meet quality standards and deadlines
  • Coordinate and monitor project teams, ensuring that deliverables are aligned with program objectives
  • Manage program risks and issues, proactively identifying and mitigating potential challenges
Good to have:
  • Bachelor’s degree (or equivalent)
  • MBA (or equivalent)
  • Experience in UI/UX design
  • Fluency with Google Workspaces

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Position Overview:

Will be a part of India Operations & Strategy Team and will report into India Operations & Strategy team lead, overall folding to India Operations head. This role involves strategic planning, coordination across various teams, and ensuring that all project deliverables are met on time, within scope, and within budget. You will be responsible for creating visually stunning and user-centric designs for a variety of digital and print media and presentations.

Objectives of this role

  • Continuously improve design skills and tools to produce high-quality and innovative work.
  • Design and develop engaging PowerPoint/Google Slide presentations for meetings, pitches, proposals, and reports.
  • Act as a liaison between stakeholders, ensuring alignment and effective communication throughout the lifecycle of the program.
  • Oversee multiple projects, ensuring program goals are reached

Responsibilities

  • ### Conceptualize & Create Designs:
  • Design high-quality visual assets for digital platforms, including websites, email templates, and social media graphics.
  • Collaborate with internal teams to understand content goals and translate them into visually impactful slides.
  • Create aesthetically pleasing presentations for use to external and internal audiences.
  • Develop engaging print materials such as brochures, flyers, posters, and banners.
  • Maintain consistency in branding, color palettes, fonts, and overall aesthetics across presentations and digital collateral.
  • Help evolve and enhance the company’s brand identity through creative and innovative design work.
  • ### Stakeholder Management:
  • Serve as the main point of contact for stakeholders, including senior leadership, project teams, and external partners/vendors.
  • Participate in regular program and project review meetings, providing updates on progress, risks, and dependencies.
  • Ensure clear communication between all parties and resolve conflicts or issues that arise during the course of the program.
  • ### Project Oversight:
  • Oversee the successful delivery of individual projects within the program, ensuring that they meet quality standards and deadlines.
  • Coordinate and monitor project teams, ensuring that deliverables are aligned with program objectives.
  • Manage program risks and issues, proactively identifying and mitigating potential challenges.

Required skills and qualifications

  • 4 to 7 years of experience
  • Proven experience managing complex, cross-functional programs with multiple teams
  • Excellent communication, leadership, and organizational skills.
  • Ability to manage competing priorities and work under pressure.
  • Proficiency with project management tools (e.g., Jira, Asana, Microsoft Project).
  • Strong understanding of design principles, color theory, typography, and layout.
  • Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Sketch, or other industry-standard software.
  • High level of initiative and passion for design.
  • Strategic thinking and problem-solving ability.
  • Strong interpersonal and relationship-building skills.
  • Risk management and decision-making capabilities.
  • Must be a Team Player

Preferred skills and qualifications

  • Bachelor’s degree (or equivalent)
  • MBA (or equivalent)
  • Experience in UI/UX design.
  • Fluency with Google Workspaces

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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About The Company

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing wellanddoing good – you've come to the right place.

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