HW Program Manager

6 Minutes ago • All levels
Program Management

Job Description

Matic is seeking a detail-oriented, analytical, and customer-focused Hardware Program Manager to join their HW design and engineering team in Mountain View, CA. This role is pivotal in driving hardware development and production for innovative home robotics. Responsibilities include organizing product development tasks, gathering product ideas, communicating with production and supply chain teams, liaising with customer service for issue resolution, analyzing engineering data for design improvements, and leading cross-functional efforts to ensure product quality and timely delivery.
Good To Have:
  • Experience working with global supply chains and manufacturing teams
  • Genuinely motivated to help those around you
  • Passionate about learning outside of your normal comfort zones
  • Love diagnosing complex technical issues
  • Excited to do great work
Must Have:
  • Bachelor’s degree in engineering or project management, or equivalent
  • Relevant experience in program management or design in a professional hardware engineering environment
  • Proven ability to manage complex, cross-functional projects in a fast-paced startup environment
  • Strong understanding of hardware development processes (EE and ME)
  • Excellent communication and prioritization skills
  • Comfort with ambiguity and a high-ownership mindset
  • Passion for solving complex technical and operational challenges

Add these skills to join the top 1% applicants for this job

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Company Overview

Each year, 2.5 trillion hours are spent on household chores. At Matic, we’re on a mission to recapture that lost time, and we’re doing it by revolutionizing home robotics.

Our first product, also called Matic, is a Wall-E-esque floor cleaning robot. We've built what amounts to "full self-driving in the home” with real-time 3D mapping, adaptive path-tracking, and a precise semantic understanding of the home. Our breakthroughs in spatial AI allow Matic to work reliably in real homes, using only RGB cameras and neural networks running on-device.

Privacy First

What happens in the home, stays in the home. Our robots are private by design, with all data processing performed by the robot itself, not in the cloud.

Our Approach

Before the iPhone, consumers adopted several distinct devices; cell phones, PDAs, and portable music players each served a particular need. We believe in a similar progression for home robotics, starting with single-purpose robots and building iteratively toward more complex capabilities over time.

Our Culture

Matic is a tight-knit and collaborative team, singularly focused on building products our customers will cherish. We're ultra-hardworking people committed to solving tough problems that save precious time and energy.

About the role

We’re looking for a detail oriented, analytical and customer oriented Hardware Program Manager to join our HW design and engineering team in Mountain View, CA. This role offers significant impact, driving hardware development and production buildout for our innovative home robotics products.

What You’ll Do

  • Organize and prioritize product development roadmap tasks from leadership and senior engineers
  • Gather and prioritize product ideas, feature enhancements, cost reductions, scalability, and quality improvements from the engineering team
  • Maintain ongoing communication with the Matic Production team, documenting and tracking production issues
  • Collaborate with the global supply chain team to identify, document, and address critical supply chain challenges
  • Liaise with the customer service team to collect, document, and prioritize key customer issues for engineering resolution
  • Analyze engineering data from defective or returned robots to inform and drive design improvements
  • Work cross-functionally with hardware teams to align and prioritize tasks for Electrical Engineering (EE) and Mechanical Engineering (ME) teams
  • Lead cross-functional efforts to resolve issues, ensuring high product quality and on-time delivery

What We Look For

  • Bachelor’s degree in engineering, project management, or equivalent
  • Relevant experience in program management or design in a professional hardware engineering environment
  • Proven ability to manage complex, cross-functional projects in a fast-paced startup environment
  • Strong understanding of hardware development processes (EE and ME)
  • Experience working with global supply chains and manufacturing teams is a strong plus
  • Excellent communication and prioritization skills
  • Comfort with ambiguity and a high-ownership mindset
  • Passion for solving complex technical and operational challenges

We’d Love to Hear From You If...

  • You are genuinely motivated to help those around you
  • You are passionate about learning outside of your normal comfort zones
  • You love diagnosing complex technical issues
  • You are excited to do great work

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