Job Summary
Job Description
Trek is seeking a driven Sales Associate to work weekends at their Majura store. Responsibilities include providing exceptional customer service, guiding customers through the selection process, achieving sales targets ($400,000 annually for full-time roles; individual targets for part-time roles would likely be adjusted proportionately), maintaining store merchandising standards, assembling bikes, and participating in team huddles and training. The ideal candidate will possess a positive attitude, a desire to learn about bikes and components, and a commitment to helping customers achieve their cycling goals. The role requires utilizing Trek’s sales process, following up on leads, and maintaining proficiency through ongoing training via Trek University.
Must have:
- Positive attitude
- Sales & hospitality skills
- Customer service excellence
- Bike knowledge
- Sales target achievement
Perks:
- Amazing benefits
- Opportunities for growth
- Positive work environment
1 skill required
Job Details
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
Job Description
We are looking for our next driven Sales Associates to work on weekends on a regular basis at our Majura Store!
Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.
Performance expectations:
- Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
- Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
- Learn about bikes, components, apparel, and technology.
- Participate in daily huddles and debriefs.
- Use our Guide Sales Process to provide our customers with incredible hospitality.
- Follow through on Quotes and Lead List communications.
- Make decisions regarding the care of—and doing the right thing for—our customers.
- Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
- When not actively taking care of customers, you will be helping to:
- Complete Daily Task List assignments.
- Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
- Complete weekly Cycle Counts.
- Assemble, or pre-assemble, new bicycles.
- Prep customer bikes for service by our Service or Production Technicians
What you will bring to the job:
- A positive, “get stuff done”, attitude.
- A desire to change the world through bikes and work with like-minded teammates.
- A desire to learn.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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