Salesforce Scrum Master

Job Overview

We are seeking an experienced Salesforce Scrum Master to join our technology team in Austin, TX. You will play a pivotal role in guiding agile teams focused on Salesforce implementations and enhancements. Your day-to-day responsibilities will include leading agile ceremonies, facilitating communication across teams, removing impediments, and ensuring timely delivery of high-quality solutions. You will closely collaborate with stakeholders, developers, Salesforce administrators, product owners, and other cross-functional teams.

A strong background in Salesforce and Agile methodologies, as well as experience in enterprise environments, is essential.

Responsibilities

• Agile Facilitation: Lead agile ceremonies including daily stand-ups, sprint planning, retrospectives, backlog grooming, and sprint reviews. Ensure effective communication and alignment within and across Salesforce development teams.
• Project Management: Manage project timelines, sprint planning, and resource allocation, ensuring timely completion of Salesforce implementation and enhancement projects.
• Impediment Resolution: Proactively identify, track, and remove obstacles that impede team productivity and efficiency. Collaborate with internal and external stakeholders to ensure smooth project progress.
• Continuous Improvement: Champion continuous improvement initiatives within the Salesforce teams, driving efficiency and effectiveness through retrospectives, feedback loops, and agile best practices.
• Team Support and Coaching: Guide teams on Agile/Scrum practices, promote collaboration, and foster a culture of self-organization, accountability, and continuous learning.
• Stakeholder Engagement: Maintain strong communication with business and Enterprise Technologies stakeholders to ensure clarity of goals, manage expectations, and achieve alignment on project outcomes.

Qualifications

• Bachelor's degree or equivalent experience in Information Technology, Business Administration, or a related field.
• Minimum of 5 years of experience as a Scrum Master, ideally with at least 2 years dedicated to Salesforce implementations.
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification is desired.
• Experience with Salesforce technologies (Sales, Service, Field Service Clouds, etc.) and familiarity with Salesforce-specific development processes.
• Knowledge and practical experience with Agile tools such as Confluence and Copado CI/CD.
• Excellent communication, interpersonal, and leadership skills, with the ability to effectively facilitate discussions and manage diverse stakeholder expectations.
• Proven ability to proactively manage risks, dependencies, and impediments within complex projects.
• Ability to thrive in a start-up environment, manage multiple priorities, and adapt to changing project needs.

Additional Information

• This role will be 100% on-site at our Austin, TX location.
• Occasional travel, less than 10%, may be required for stakeholder meetings or professional development.
• Flexibility may occasionally be required to meet deadlines, support critical deployments, or address urgent needs outside standard business hours.
• We value agility, collaboration, and initiative. Ideal candidates are proactive and comfortable contributing across multiple aspects of our technology practice.

Benefits

• Medical Insurance: Comprehensive health insurance plans covering a range of services
• Saronic pays 100% of the premium for employees and 80% for dependents
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
• Saronic pays 99% of the premium for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan
• Stock Options: Equity options to give employees a stake in the company’s success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional standing and walking within the office.
• Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
• Visual acuity to read screens, documents, and reports.
• Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.

This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3)_

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Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.