Security Operations Assistant

4 Minutes ago • All levels
Cyber Security

Job Description

The Security Operations Assistant will support physical security operational tasks, delivering excellent customer service. Key duties include escorting employees and visitors, assisting with reception and visitor management, and issuing badges. This role requires collaboration with Physical Security Operations, Workplace, and Facilities teams to report and fix malfunctions, maintaining a culture of customer service excellence.
Good To Have:
  • Ability to handle sensitive information with discretion.
  • Ability to diffuse a situation.
Must Have:
  • Provide security escort to employees, by foot or golf cart, as they travel between buildings or to their vehicles.
  • Provide escort within our work areas for visitors who require an escort.
  • Assist with visitor check-in processes.
  • Assist with issuing badges to employees and visitors.
  • Collaborate with the Physical Security Operations, Workplace, and Facilities teams to report malfunctions, conduct troubleshooting, and implement fixes as necessary.
  • Implement and maintain a culture of customer service excellence.
  • High school diploma or equivalent required.
  • Ability to work in a fast-paced, dynamic environment.
  • Ability to legally drive a golf cart.
  • Ability to walk up to .5 miles, multiple times a day in various weather conditions.
  • English language proficiency.
Perks:
  • Medical Insurance: Comprehensive health insurance plans covering a range of services
  • Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
  • Saronic pays 100% of the premium for employees and 80% for dependents
  • Time Off: Generous PTO and Holidays
  • Parental Leave: Paid maternity and paternity leave to support new parents
  • Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
  • Retirement Plan: 401(k) plan
  • Stock Options: Equity options to give employees a stake in the company’s success
  • Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
  • Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

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Saronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms.

Job Summary:

  • The Security Operations Assistant will support physical security operational tasks while delivering excellent customer service. This role involves serving as a security escort for employees, supporting our reception and visitor management processes, and assisting with badges. The ideal candidate has great customer service skills and a clean driving record.

Responsibilities:

  • Provide security escort to employees, by foot or golf cart, as they travel between buildings or to their vehicles.
  • Provide escort within our work areas for visitors who require an escort.
  • Assist with visitor check-in processes.
  • Assist with issuing badges to employees and visitors.
  • Collaborate with the Physical Security Operations, Workplace, and Facilities teams to report malfunctions, conduct troubleshooting, and implement fixes as necessary.
  • Implement and maintain a culture of customer service excellence.

Qualifications:

  • High school diploma or equivalent required.
  • Ability to work in a fast-paced, dynamic environment.
  • Ability to legally drive a golf cart.
  • Ability to walk up to .5 miles, multiple times a day in various weather conditions.
  • English language proficiency.

Preferred Skills:

  • Ability to handle sensitive information with discretion.
  • Ability to diffuse a situation.

Work Environment

  • This role will require you to work outdoors.

Physical Demands:

  • Walking up to .5 miles between buildings and parking lots.
  • Remaining outside for up to 45 minutes in the heator cold.

Benefits:

  • Medical Insurance: Comprehensive health insurance plans covering a range of services
  • Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
  • Saronic pays 100% of the premium for employees and 80% for dependents
  • Time Off: Generous PTO and Holidays
  • Parental Leave: Paid maternity and paternity leave to support new parents
  • Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
  • Retirement Plan: 401(k) plan
  • Stock Options: Equity options to give employees a stake in the company’s success
  • Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
  • Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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