Senior Account Manager

1 Month ago • 5-8 Years • Account Management

Job Summary

Job Description

The Account Manager will have full commercial responsibility for designated customer accounts, leading daily activities for customer and organizational responses, support, and requirements. This role involves working with Customer Service and other departments to achieve metrics and sales goals. The Account Manager will also take a leadership role in identifying and pursuing new business opportunities. Key responsibilities include representing the business professionally, developing and implementing customer strategies to improve profitability and growth, understanding market share and competitive positioning, implementing pricing and branding strategies, building relationships with key decision makers, developing and tracking new business opportunity plans, monitoring market dynamics, developing sales forecasts, complying with commercial policies, coordinating external sales representatives, and serving as the escalation point for commercial relationships. Participation in the Annual Physical Inventory is also required.
Must have:
  • 5 years of experience as an account manager in the automotive industry
  • More than 8 years of experience in sales or engineering
  • Develop and implement customer strategies
  • Build strong relationships with key decision makers
  • Develop proactive new business opportunity plans
  • Monitor market dynamics and competitor developments
  • Develop sales forecasts
  • Comply with commercial policies
  • Coordinate external sales representatives
  • Serve as an escalation point
Good to have:
  • Basic engineering knowledge
  • Proficiency in Microsoft Office
  • Understanding of basic finance
  • Basic statistics knowledge
  • Project management skills
Perks:
  • Compensation and benefits programs intended to attract, motivate, reward, and retain talent
  • Equitable and competitive compensation
  • Quality and competitive benefit programs
  • Health and well-being resources
  • Family-centric policies
  • Agile workplace program
  • Formal development opportunities
  • Agile, sustainable, and scalable solutions for employee development

Job Details

ABOUT US

PHINIA: Advancing sustainability today, powering a cleaner tomorrow.  

 

PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI®, DELCO REMY® and HARTRIDGE™. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA. 

 

At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality — developed and manufactured responsibly — that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards. 

 

Our Culture  

PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously. 

 

Career Opportunities  

We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.

JOB PURPOSE

The Account Manager has full commercial responsibility for one or more customer accounts and is responsible for leading daily activities related to customer and organizational responses, support, and requirements.
Works with Customer Service and other departments to ensure that metrics and sales are met. Assumes a leadership role in generating and following up on new business opportunities and/or customers.

KEY RESPONSIBILITIES

About us

PHINIA: Advancing sustainability today, powering a cleaner tomorrow.

PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI®, DELCO REMY® and HARTRIDGE™. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA.

At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality — developed and manufactured responsibly — that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards.

Our Culture

PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously.

Career Opportunities

We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.

Key Responsibilities

• Represent the business unit in a professional, positive, and proactive manner.

• Develop (with input from cross-functional teams) and implement comprehensive customer strategies that improve profitability and growth.

• With support from other areas of the organization, articulate a clear understanding of our market share, competitive position, and profitability for each assigned account.

• Work closely with sales management to implement comprehensive market-driven pricing strategies and/or branding strategies based on customer value and competitive alternatives.

• Build strong relationships with key decision makers, developing coaches and brand sponsors as needed.

• Develop proactive new business opportunity (NBO) plans, tracking and recording progress toward sales goals.

• Monitor market dynamics, including customer and competitor developments and information relevant to sales management.

Monitor market dynamics, including customer and competitor developments and information relevant to sales management.

• Develop sales forecasts for use in the LRP and monitor market trends throughout the year for use in monthly forecast adjustments.

• Comply with PHINIA's contract review procedures and commercial policies.

• Maintain and promote a direct strategy reporting line with sales management and other management as needed.

• Coordinate and lead the strategies and activities of external sales representatives as an integral part of the company's sales objectives.

• Serve as the initial point of internal and external escalation to ensure the proper functioning of commercial relationships.

• Participation in the Annual Physical Inventory.

What we’re looking for

Education: Bachelor's degree in Business Administration or related engineering field.

Experience in a similar position: 5 years' experience as an account manager in the automotive industry (original equipment and/or aftermarket)

More than 8 years of experience in sales or engineering with a focus on customers

Technical knowledge required: Basic engineering desirable

Other knowledge: Microsoft Office, basic finance, basic statistics, project management.

Willingness to travel: Yes

English required: Competent

What we offer

  • We provide compensation and benefits programs intended to attract, motivate, reward, and retain an incredibly talented, globally diverse workforce at all levels within our organization. Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation. We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans. Plans are benchmarked for competitiveness and value.
  • We provide formal development opportunities at all levels and stages of employee careers. These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed.

What we believe

  • Product Leadership - Innovation that brings value to our customers 

  • Humility - Seeking out diverse perspectives and working collaboratively 

  • Inclusivity - Recognizing our differences makes us stronger; we are bold and intentional 

  • Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse 

  • Integrity - Taking responsibility for our decisions and doing what is right 

  • Accountability - Taking ownership of our actions and driving results

SAFETY

You will consistently hear us say Safety First! We are committed to continually improving our strong safety performance supporting the health and wellness of our employees!  

We also believe employee health and safety is everyone’s responsibility. We encourage safety learning and collaboration to help employees understand and follow applicable safety policies, standards, and procedures and identify opportunities to minimize or eliminate risk. Work is expected to be conducted in a manner that stresses the importance of preventing incidents and illnesses, including attending all required safety meetings and trainings. It is expected that all incidents, near misses, and unsafe conditions are immediately reported to the direct manager, Human Resources, or Safety Representative.

EQUAL EMPLOYMENT OPPORTUNITY

PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

VISA SPONSORSHIP 

PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based.

NO UNAUTHORIZED REFERRALS FROM RECRUITERS & VENDORS

Please note that PHINIA does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to PHINIA will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.

GLOBAL TERMS OF USE AND PRIVACY STATEMENT


Carefully read the PHINIA Privacy Policy before using this website. Your  ability to access and use this website and apply for a job at PHINIA are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review.

Before submitting your application you will be asked to confirm your agreement with the terms.

Career Scam Disclaimer: 

PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website.  To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIA’s website to verify the authenticity of any employment opportunities.

Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit www.phinia.com.

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About The Company

Join the PHINIA team and be a part of anindustry-leading companyin fuel systems, aftermarket distribution, and combustion technologies. As we drive the transition toalternative fuelsand hydrogen combustion, we're seeking talents who want to have a positive impact on the future oftransportation. Establishedrelationships with global OEMs and a focus on balanced and synergistic exposure among multiple markets, PHINIA is the place to be.”​Career OpportunitiesWe manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies and future vision. We offer a strong local presence and interesting global opportunities. Start your future with PHINIA now!

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